I have a 20-month-old Niro PHEV+3, very well built and until last week reliable. Sadly the Infernal Combustion Engine threw a wobbler and fault light appeared. Dealer took a couple of days to declare it is a Lambda sensor problem (under warranty) but the part is on backorder and could take 21 days**!! All cars have problems from time to time (this is my first breakdown in some 20 years as I've had newish cars & all properly serviced) The real test is how the dealership(s) resolve the problem. I now have a hire car from KIA but the absence of my Niro is holding up a part exchange and the extended wait is not causing any concern as far as I can tell (they were not prepared to take a part from another car). I realise this could happen to anyone but it's very frustrating.
Cheers
Update - just had a call to say the part has appeared, get the chariot back on Wednesday.
Cheers
Update - just had a call to say the part has appeared, get the chariot back on Wednesday.