I say name and shame the dealer, I'm interested to know if it's the same chain as my Nissan dealer, who are SHOCKINGLY BADWell I visited my local dealership to get this done today and my experience was quite different!
I made the booking for 1pm. I arrived a bit earlier and it was chaos. Cars everywhere. After 5 minutes I managed to find somewhere to park up.
Then I went into the showroom - three members if staff made eye contact with me but failed to engage me in conversation. Perhaps I'm getting old, but I'm starting to get more and more intolerant of impoliteness in acustomer service setting. There were several other punters milling around, all with a kind of 'been here ages' demeanour, looking like they were also waiting to be seen. After 5 mins I turned around and walked out.
I'll have to find somewhere else to get the recall done. Glad I didn't buy my leaf from there!