Speak EV - Electric Car Forums banner

1 - 14 of 14 Posts

·
Registered
Joined
·
55 Posts
Discussion Starter · #1 ·
I've been trying to get a smart meter since Sept 20 so I can move to the Go tariff. I managed to get one fitted in October but it never got a smart connection. Octopus finally arranged for it to be replaced today but the installer says there wasn't enough room and left it. I wasn't in so didn't get to speak to him.

I spoke to original installer though who had originaly said the same thing but then managed to sort it. So I'm wondering what my options are?

Is it possible to move the small consumer unit from the meter box into the garage and then run my charger (and possibly another one) from that?

This is current set up in the box
141122
 

·
Registered
Joined
·
97 Posts
As an electrician, the easiest option in my opinion would be to move the smaller consumer unit.

Without seeing the rest of the installation, moving the smaller consumer unit could be as simple as installing a smaller weatherproof junction box below the current one and reinstalling.

This would free up a lot of room within the original box, and if the engineer wasn't being lazy upon isolation of the incoming supply more room to install the meter could be achieved by setting out the terminal blocks as required.

Powering two ev chargers would depend on the fuse rating/supply cable/installation.
Two 3kw chargers more than likely.
Two 7kw chargers is a lot of demand.
 

·
Registered
Joined
·
2,323 Posts
I am not sure where you live but have you explored the possibility of a SKU2 or 3 comms hub? I am no expert but I thought that these had an external aerial option or connection by WAN rather than 2/3G.
 

·
Registered
Nissan LEAF30
Joined
·
6,963 Posts
The space inside the meter box "belongs" to the DNO so in theory they can insist that you remove the CU. If there's not the option of an external aerial then it may be your only option.
 

·
Registered
LEAF N-TEC 62KW
Joined
·
1,590 Posts
I've been trying to get a smart meter since Sept 20 so I can move to the Go tariff. I managed to get one fitted in October but it never got a smart connection. Octopus finally arranged for it to be replaced today but the installer says there wasn't enough room and left it. I wasn't in so didn't get to speak to him.

I spoke to original installer though who had originaly said the same thing but then managed to sort it. So I'm wondering what my options are?

Is it possible to move the small consumer unit from the meter box into the garage and then run my charger (and possibly another one) from that?

This is current set up in the box View attachment 141122
I have that same meter and its working on my Octopus Go tariff. It was originally installed by Bulb but i switched in September when they hiked their prices.
 

·
Registered
Joined
·
7 Posts
Tell me if I’m missing something but that is a SMETS2 smart meter in your box?
It sounds to me like the original installer never got the meter commissioned to the DCC.
 

·
Registered
Joined
·
55 Posts
Discussion Starter · #7 ·
Thanks for replies.

That is a smart meter in there but despite octopus doing whatever they do, it never connected. I've checked the signal and it seems strong, so after waiting ages they said they were going to replace it.

I'm going to try and see if a spark can move the CU either into a junction box by the meter box or into the garage, which is under the house so probably 1-2m from the meter box.
 

·
Registered
Joined
·
7 Posts
Thanks for replies.

That is a smart meter in there but despite octopus doing whatever they do, it never connected. I've checked the signal and it seems strong, so after waiting ages they said they were going to replace it.

I'm going to try and see if a spark can move the CU either into a junction box by the meter box or into the garage, which is under the house so probably 1-2m from the meter box.
Hi what did you check signal with? These meters in the region your hub is connect via radio. If you look at the two lights on right side of comms hub on top of meter, there is WAN and HAN. if the WAN flashes every 5-6 seconds it’s established a connection with the DCC. Anything less than that there’s connection issue. (I install smart meters )

I guess your stuck with what the engineer on behalf of your supplier is saying, as they have to do job at end of the day. But if it was one I had issues with I’d get our support to remove that hub from DCC and start afresh.
 

·
Registered
Joined
·
7 Posts
WAN - wide area network - your connection to DCC

HAN - home area network - connection to local assets, your meters and in home display.

that’s normal low frequency flashing, HAN stays solid green until it goes into permit to join mode to allow an asset to join,it will flash every 2-3 seconds then once asset commissioned will go back to 5-6 seconds
 

·
Registered
Joined
·
194 Posts
Both WAN and HAN flash on mine, every 5secs. (what's the difference between wan & han?)
Wide Area Network - connection to the outside world.
Home Area Network - connection in your home. ( to in home display ).
 

·
Registered
Joined
·
55 Posts
Discussion Starter · #14 ·
Hi what did you check signal with? These meters in the region your hub is connect via radio. If you look at the two lights on right side of comms hub on top of meter, there is WAN and HAN. if the WAN flashes every 5-6 seconds it’s established a connection with the DCC. Anything less than that there’s connection issue. (I install smart meters )

I guess your stuck with what the engineer on behalf of your supplier is saying, as they have to do job at end of the day. But if it was one I had issues with I’d get our support to remove that hub from DCC and start afresh.
Thanks for reply. Both HAN and WAN flash every 5 seconds. To be fair to Octopus I think they've done everything they could from their side.

Before paying just for this to be moved I've decided to get some quotes for a new charger box fitting and see if this can be sorted at the same time. Not sure how it will work out but we'll see.

It's a bit a bit annoying that we're still, 6 months later, paying 3 times as much as we could be to charge, especially now we've two EVs. Good job W Yorkshire has free rapids.
 
1 - 14 of 14 Posts
Top