Hi what did you check signal with? These meters in the region your hub is connect via radio. If you look at the two lights on right side of comms hub on top of meter, there is WAN and HAN. if the WAN flashes every 5-6 seconds it’s established a connection with the DCC. Anything less than that there’s connection issue. (I install smart meters )Thanks for replies.
That is a smart meter in there but despite octopus doing whatever they do, it never connected. I've checked the signal and it seems strong, so after waiting ages they said they were going to replace it.
I'm going to try and see if a spark can move the CU either into a junction box by the meter box or into the garage, which is under the house so probably 1-2m from the meter box.