[mprcomp]

Hi,

We have a 15 plate Zoe which is a great car but is now 5 years old and starting to run into more issues.

Currently heating is broken which could be a regas our could be something a whole lot more expensive. Tried tricks but still broken. It also has suspension issues I think as makes hell of a noise over speed bumps now. Also charger at home is broken keep getting check plug after a while. Also needs another set of new tyres they don't last two seconds on that car.

So might have to go back to a petrol engine but the issue is that dealers don't want the Zoe since it's leased. Had a PX of 5K then gets email today saying they won't take it as it has a lease on it.

Have people PXd their car in even if still on here. New Zoe too expensive for my wife. Currently combined paying 170 and nearly paid off the car part.

 

[Padrino]

You get me confused here... Is THE CAR leased as well as the battery? If it is, how you expect the dealer to take the car if you have a lease on the car?

 

[dk6780]

Do you mean Lease or something else? You can't sell a car that you don't own.

It sounds like the car has been driven hard - Zoe's are normally light on their tyres and what is either springs or drop links normally last longer. Anyone buying it in the current condition will reflect the risk of big bills in the price that they offer, so either stick it in an auction or get the work done before selling it.

 

[Spike]

There are people who specialise in Zoe's. I presume you mean the battery is leased. Matt from Go Green Autos regularly has Zoes your age on his site, other @Badger in Black (Will from DSG in Morecambe) sells more Zoes than anyone probably.

 

[RiverRock]

It sounds like the car has been driven hard - Zoe's are normally light on their tyres and what is either springs or drop links normally last longer.

Um ... Zoe's have a known issue with outside / uneven tyre wear, generally reduced with increased tyre pressure, and many have had suspension parts replaced due to a combination of heavy car and speed bumps.

 

[Zarni]

Um ... Zoe's have a known issue with outside / uneven tyre wear,

Oh, I just assumed my tracking was out, adjusted it a bit, still within spec, and it's been fine ever since

I am assuming that the OP car isn't under the extended warranty as the suspension should be sorted under that.
More assumptions, the dealer thought there was no lease on the battery or car and still only offered £5k as trade in. You need to tell them to poke it where the sun don't shine !!
You could buy the battery out if you can get a better price from somewhere. I doubt you'd make money from px-ing it though.

Any Air con person should be able to sort the heating/cooling as they should do a pressure test before re-gassing. If a part is needed then you at least know but don't have to get it sorted there and then. I know you can see the pressure of the A/C system in CANze but not sure what the numbers should be at any time. Simple check at no cost if someone can supply the numbers.

 

[mprcomp]

You get me confused here... Is THE CAR leased as well as the battery? If it is, how you expect the dealer to take the car if you have a lease on the car?

No just the battery itself. We own the car as it's now on HP and nearly paid off.

 

[mprcomp]

Oh, I just assumed my tracking was out, adjusted it a bit, still within spec, and it's been fine ever since

I am assuming that the OP car isn't under the extended warranty as the suspension should be sorted under that.
More assumptions, the dealer thought there was no lease on the battery or car and still only offered £5k as trade in. You need to tell them to poke it where the sun don't shine !!
You could buy the battery out if you can get a better price from somewhere. I doubt you'd make money from px-ing it though.

Any Air con person should be able to sort the heating/cooling as they should do a pressure test before re-gassing. If a part is needed then you at least know but don't have to get it sorted there and then. I know you can see the pressure of the A/C system in CANze but not sure what the numbers should be at any time. Simple check at no cost if someone can supply the numbers.

Thanks I told them it was still under lease the battery. They said on thier system it said it was on HP so thought I would own it. Pretty sure it's leased still. We got a really good deal when we bought the car part from Renault as they wanted them shifted.

 

[MrMoonUK]

I hope you have the extended warranty! The heating fix is £££ Renault replaced most of my heating system to get it working again on a 2015 Zoe, it probably would have cost a few grand

 

[Sandy]

Drop links and track rod ends are made of chocolate, if you've done a decent amount of miles over poor roads you'll have replaced the drop links several times. Tyres are fine if you run the tyre pressure at the right level (namely 40psi not the 36psi that Renault recommend.

HVAC repairs can be costly, to identify where the leak is. I hope you took out the extended warranty?

 

[Electrickash67]

You don't own the vehicle firstly as it's owned by your finance company (hp= hire purchase)..the lease part related to the battery only.

secondly I'm not sure many dealers will want the car in the condition it's in,it sounds very poorly maintained.

 

[humphreythepug]

OK let's see if this can be worked out as you most certainly aren't being clear OP.

The car is on HP but almost paid off, the battery is on lease/rental; yes to both?

Sounds like given the condition and problems that the car has, it isn't a case of "dealers don't want the Zoe since it's leased" (assuming you mean a battery lease), it's the fact that the car is a shed, if it is the dealer who know the history.

As for other dealers who aren't aware of the history, I can quite believe that there are some who won't want to take a battery lease ZOE in as a part ex as then they've the battery lease to worry and out and the fact that it is electric, it will different and new to many and something that they would be apprehensive about ploughing their money into.

 

[Sandy]

Character assassination much? When trading a car in a dealer will usually eyeball the car, they don't go testing AC gas pressure or take it for a drive to see if the droplinks are shot.

 

[humphreythepug]

Character assassination much? When trading a car in a dealer will usually eyeball the car, they don't go testing AC gas pressure or take it for a drive to see if the droplinks are shot.

Errrr, read again......... the bit about the dealer knowing the history of the car!

 

[cah197]

Character assassination much? When trading a car in a dealer will usually eyeball the car, they don't go testing AC gas pressure or take it for a drive to see if the droplinks are shot.

Normally when you p/x you sign a from stating you have told them of any known issues.

If you’re happy lying to people then that’s fine.

 

[humphreythepug]

Something else to add, I drive every part exchange........ every single one, I can tell when a car feels odd!

 

[Sandy]

Errrr, read again......... the bit about the dealer knowing the history of the car!

Ah that bit you made up, gospel fact is it? If the owner of the car has never mentioned the droplinks or the AC to the dealer how do they know?

Normally when you p/x you sign a from stating you have told them of any known issues.

If you’re happy lying to people then that’s fine.

Normally? Weird I've never been asked to sign a form stating the condition of the car on trade in. As a punter that's not my job, I take the car to dealer, they assess and then they give me a trade in value. That's it.

 

[humphreythepug]

Ah that bit you made up, gospel fact is it? If the owner of the car has never mentioned the droplinks or the AC to the dealer how do they know?

I've not made anything up and I'm not saying what I said is "gospel", just maybe the dealer the OP is trying to part ex the ZOE to, knows the history of the car as they look after and service it, it's not rocket science!!

FFS it's not hard is it.

 

[humphreythepug]

Don't know what's going on with my quoting and I'm unable to change it!

 

[proddick]

Sorry to hear your Zoe isn't in good shape but TBH you will need to fix major issues before trying to sell or part exchange. Often the EV independents are the best route for an easy sale, but they will expect the heating to work. They will take on the battery lease and can settle outstanding finance.

It will be a shame if the heating ends up an expensive repair and underlines why the Renault extended warranty is worth taking before the factory warranty expires, even though it is a 3rd party policy.

Good luck getting it sorted.