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148 Posts
I recently upgraded my 2018 i3rex to a Sept 2019 i3s which I absolutely love, however I am having difficulty in activating my online entertainment package which is booked until 2021.
In my previous i3rex I was using Deezer which then expired so I tried to register my account in the new car but unfortunately it will not recognise my email address and password and says account status not valid. A call to Deezer informed me I have no account with them and that BMW manage their own Deezer app accounts.
A call to BMW connected drive told me to update my apps but alas this did nothing to resolve.
Before I get back onto BMW has anyone got any advice for me to try and resolve this problem.
Many Thanks
In my previous i3rex I was using Deezer which then expired so I tried to register my account in the new car but unfortunately it will not recognise my email address and password and says account status not valid. A call to Deezer informed me I have no account with them and that BMW manage their own Deezer app accounts.
A call to BMW connected drive told me to update my apps but alas this did nothing to resolve.
Before I get back onto BMW has anyone got any advice for me to try and resolve this problem.
Many Thanks