[Zolileo]

Good Day.

I have a 2014 (MY14.5) Outlander Phev and my MMCS (multimedia communication system) randomly restart during driving.
So I am listening radio or MP3 while driving and suddenly the music stops. I look at the screen and it is black (like the power supply was interrupted) and it is immediately restarting (welcoming screen, etc.). It takes about 5 second to restart and after that it continues the music from where it stopped.

Did anyone experienced such thing with their Phev?
What could be the reason for this?

No bigi, I can live with that, just curious.
Thanks for any help.

 

[Jeremy Cooper]

I have been in contact with 100's of PHEV owners and this is the first time I have heard of such a reboot issue with the MMCS. It sounds to me potentially just an issue with a loose connector supplying the MMCS with power? There is an online manual for the PHEV which may shed some light on where to look for the power connection.
Where abouts in Australia are you? I'm in NSW Gosford area.

 

[Zolileo]

I am in Perth WA.
Yes I thought the same, a contact problem somewhere on the power supply.
Where can I get this online manual? Is this a service manual?
Is this a manual of the vehicle or the MMCS?
I have the user manual books for both.
Is this online manual any different than the books?

 

[Jeremy Cooper]

Where can I get this online manual? Is this a service manual?

Sorry I only just saw this question as you had not quoted my message so I did not get an alert for it.

Here is the link I've used in the past PHEV Service manuals

and here are the MMCS related schematics MMCS

 

[Zolileo]

Thanks for this manual, it is very useful.
Sorry I dont know how to quote.