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Dear Customer,

As part of our ongoing response to the COVID-19 pandemic, and following our decision to provide free charging for emergency services fleet vehicles, BP Chargemaster is waiving all Polar Plus subscription fees for individual members in April and May 2020.

Given the government's advice to avoid all non-essential travel for at least the next few weeks, we appreciate that most electric vehicle drivers will be using their vehicles much less, and some may not be using them at all. In these unprecedented times, we feel that the right thing to do is to suspend our individual subscription fees for the next two months.

Our public charging network and 24/7 customer care team continue to operate for those who absolutely need to undertake essential journeys. This will help to ensure that both the roads and our public charging network are as accessible as possible for the people that will need them the most.

For our full FAQs, please visit our website.


Best regards and take care,

The Membership Team
 

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Renault Zoe 50
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They may as well - sales must be close to zero right now for charging networks.
 

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They don't alas seem to be extending the initial 3 month free trial for new customers. Anyone who started this month will be asked to pay in June in spite of never having been able to use their card.
 
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