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Anybody else having issues getting car pre heated via app? Just getting synchronising message. Loving the car though, after the wife's zoe it feels like driving a rolls!
 

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ID.3 1st
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Car software version?
We Connect ID app version?
Car eSIM showing a good signal?
 

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VW ID.3 Worst Edition & Tesla M3 LR
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I find sometimes that although it’s saying ‘synchronising’, the pre-heat and/or charging has actually started, as I can see the green light on by the charging socket.

If you close the app and then restart it, it should show correctly then.
 
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