Speak EV - Electric Car Forums banner
1 - 15 of 15 Posts

·
Registered
Joined
·
65 Posts
Discussion Starter · #1 · (Edited)
I finally rejected my iPace lease car.

I had it for one year but since January this year it spent over 4months in various JLR dealerships (depending on where it broke down).

Jaguar have been partially helpful (Assist provided courtesy ICE cars and some fuel costs paid) but I had to resort to emailing Thierry Bollore (JLR CEO) to resolve the early termination of the lease contract (which Jag did pay for in the end.)

The car was wonderful when it was working but had a recurring fault on DC rapids which Jag seemed unable to fix (and which left me stranded on several occasions.) I posted about this fault on here but it seems not to be a "known issue", which makes sense given the difficulty Jag had with fixing it.

I'm now waiting on a replacement (Tesla Model 3 LR)

I will miss the Jag in the same way I'd miss a "hot-but-crazy" girlfriend: fun but ultimately not worth the pain!

So long Electropussy, thanks for the memories!

Day1:




Results day during lockdown:













Farewell, crazy-hot vehicle, you took my EV virginity and I loved it!:



I won't voluntarily go back to an ICE, though I'm currently driving my parents 2008 Honda Jazz. Wish me luck with the Tesla!
 

·
Registered
Renault Zoe 50
Joined
·
22,654 Posts
Aren't JLR known for being poor at electric stuff?

I'm hoping to try one of these out later in the year. But I'm not signing up to one long term...
 

·
Premium Member
2014 Model S
Joined
·
8,473 Posts
Shame they couldn't fix it. It's frustrating when manufacturers and dealers cannot fix an issue. An EV you can't rapid charge reliably isn't much use.

Hope the Tesla behaves itself!
 

·
42k miles on public charging. Am I an expert yet?
Joined
·
2,856 Posts
Aren't JLR known for being poor at electric stuff?

I'm hoping to try one of these out later in the year. But I'm not signing up to one long term...
They're pretty well renowned for low reliability in general!

Shame you had to give it back but sadly these things happen sometimes :(
 

·
Registered
Joined
·
4,536 Posts
I looked long and hard at reliability before buying an I-Pace earlier this year. JLR have a pretty dire reputation, but when looking in-depth at that it's almost entirely a result of the Landrover side of the business, and some of the older ICE Jaguars. The I-Pace seems pretty good overall. There will be duff ones, I'm sure, but then having owned a Tesla Model 3 that drove me to distraction, and needed multiple SC visits to fix things that should have been put right before delivery, perhaps my view was a bit influenced by that. I also owned Toyota's for many years, and all were faultless, so I really wasn't used to the idea of any new car having faults until I bought the Tesla.

I've had my I-Pace since the beginning of this year. Not one single fault, not even the slightest niggle. If I was being really picky then I could be critical that the rear hatch foot sensor can be very slightly insensitive, and might sometimes need two waves of a foot to get it to open. Compared to the litany of faults, random errant headlight misalignment, rattles, noise, water leaks, broken suspension joints, faulty paintwork, misting rear lights, etc that I had with the Tesla the I-Pace seems very close to being perfect. I am well aware that it's always the luck of the draw when buying a new car though, and manufacturers do allow a few cars with less than stellar build quality and reliability to get through their quality assurance processes.
 

·
Registered
Joined
·
65 Posts
Discussion Starter · #6 ·
I looked long and hard at reliability before buying an I-Pace earlier this year. JLR have a pretty dire reputation, but when looking in-depth at that it's almost entirely a result of the Landrover side of the business, and some of the older ICE Jaguars. The I-Pace seems pretty good overall. There will be duff ones, I'm sure, but then having owned a Tesla Model 3 that drove me to distraction, and needed multiple SC visits to fix things that should have been put right before delivery, perhaps my view was a bit influenced by that. I also owned Toyota's for many years, and all were faultless, so I really wasn't used to the idea of any new car having faults until I bought the Tesla.

I've had my I-Pace since the beginning of this year. Not one single fault, not even the slightest niggle. If I was being really picky then I could be critical that the rear hatch foot sensor can be very slightly insensitive, and might sometimes need two waves of a foot to get it to open. Compared to the litany of faults, random errant headlight misalignment, rattles, noise, water leaks, broken suspension joints, faulty paintwork, misting rear lights, etc that I had with the Tesla the I-Pace seems very close to being perfect. I am well aware that it's always the luck of the draw when buying a new car though, and manufacturers do allow a few cars with less than stellar build quality and reliability to get through their quality assurance processes.
Hence my closing comment: "Wish me luck with the Tesla!"

On the iPace forums I didn't find any one else with the same problem I had. In fact, for the first 6 months it was great; multiple "long" journeys requiring rapid DC charging without issue (other than the usual foibles of the UK infrastructure.)

It is a very accomplished car. I would probably have had another but my original lease was unusually cheap (a discounted version of the already-good NHS Fleet deal) and it would have been much more expensive than the Tesla M3LR.

To be honest, I'm also curious about the Tesla.

A good deal was available on the Audi E-Tron but the real world range is just a bit too short for certain key-journeys I need to do in one hit.

I wouldn't want my experience of the iPace to put someone off. Jaguar Assist were always helpful but the dealership and Jaguar themselves had to be persuaded that there was a fault. I had to gather multiple videos showing other vehicles charging where mine wouldn't (or would shutdown with a "high voltage error" warning). Likewise the breakdown reports from AA.

They agreed to pay ICE fuel costs when it became clear this was an ongoing problem but, by the time the total was agreed, I'd incurred more costs as it was all so slow.

I'm about £300 down on fuel but that pales into insignificance against the multiple weekends/events the failures disrupted and the ongoing inconvenience to my parents who are kindly lending me a car (once the contract is terminated, you're on your own, of course!)

At least the overall experience of EV ownership was overwhelmingly positive. I had some pretty high spec ICE vehicles as courtesy cars (Range Rover Velar Dynamic R, full-size Discovery HSE and, briefly, two crappy Discovery Sports) Despite the plushness and the toys, they felt so crude after EV!
 

·
Registered
Joined
·
4,536 Posts
The reason I bought a Tesla Model 3 LR was also primarily curiosity. I'd wanted a Tesla for years, but the Model S is just too big a car for both our needs and the very narrow lanes around here. I did have a test drive in a Model S some time ago, very impressive car, and in part that was a reason I ordered a Model 3. To be fair, my Model 3 was probably a lemon. It had multiple defects from the instant I picked it up, but as you probably know, the Tesla way is not to do pre-delivery inspections and get new owners to accept cars with obvious flaws, with the promise they will fix them ASAP at the nearest SC. Can't fault the Tesla SC staff, but having to drive over 3 hours to the nearest one, hang around for hours, then drive 3 hours back again, got to be a bit of a pain after the third or fourth time.

You will be impressed by the sharper acceleration off the line of the Model 3 LR. Overall the performance isn't much different, but the acceleration response from a standstill feels much quicker than the I-Pace, perhaps because of the weight difference as much as anything else. Lots of other things on the Tesla are a bit like Marmite, some love them, some hate them. For me, I decided after 16 months that the annoyances outweighed the big grin factor when flooring it.

Part of that was that most of my driving is at night, and narrow lanes, in winter, especially in heavy rain, just weren't fun in a car with difficult to operate wiper controls. I found that I couldn't safely use the touch screen to alter the wiper setting, turn them on or off, easily, when driving along winding roads in pitch darkness. Pulling over and stopping the car was the only safe way to adjust the wipers in those conditions. Absolutely not a problem in daylight, or good street lighting, as the autowipers work in those conditions, they only seem to fall over when the camera hasn't got enough light to see rain properly. The I-Pace isn't as exciting, but does just work. I can't rave about it the way I could about some features of the Tesla, but I can accept that in return for the absence of surprises and the very much quieter cabin.
 

·
Registered
Joined
·
2,810 Posts
The sheer irony of going to a Tesla for reliability 😂

Good luck!
 

·
Registered
Nissan LEAF30
Joined
·
7,197 Posts
You knew that they couldn't? 😋

I wonder what JLR will do with the OP's rejected car? Return it to Steyr for rectification?
 

·
Registered
Joined
·
65 Posts
Discussion Starter · #11 ·
You knew that they couldn't? 😋

I wonder what JLR will do with the OP's rejected car? Return it to Steyr for rectification?
As far as Jaguar are concerned, it's been fixed everytime, and so is currently fixed in their eyes.

However, the man who picked it up said he was delivering to an auction house.
 

·
evezy referral code d6540
Joined
·
3,609 Posts
However, the man who picked it up said he was delivering to an auction house.
Please supply the registration number so we can all avoid buying it! ;)
 

·
Registered
Nissan LEAF30
Joined
·
7,197 Posts
As far as Jaguar are concerned, it's been fixed everytime, and so is currently fixed in their eyes.

However, the man who picked it up said he was delivering to an auction house.
And hence some unsuspecting person will get a nearly new car through a non-specialist - let's hope that they have better luck.

OV20UDN was shown earlier ......
 
  • Like
Reactions: E7EV

·
Registered
Joined
·
65 Posts
Discussion Starter · #14 ·
And hence some unsuspecting person will get a nearly new car through a non-specialist - let's hope that they have better luck.

OV20UDN was shown earlier ......
At least they'll have manufacturer's warranty for a few years.
 
1 - 15 of 15 Posts
Top