Hi all,
I've had my Zoe for a couple of months now. When I got it, the air con only blew ambient temperature, not hot or cold. I reported it to the dealer, and they said they'd fix it for me. Using Can-ZE, I could see that the system pressure was 0 and the compressor wasn't working.
It finally went back this week. All they did was regas it (I suggested they should probably look for a leak, but they said it was fixed). I collected it at 8am, checked and the system pressure was 27 bar. By the time I got it home, it was making a loud grinding noise when heating/cooling was on, coming from the compressor. Checked again and system pressure was down to 12 bar. Attempted to go out in the evening, and no noise, no heat - pressure was back to 0 bar.
Another issue is the battery - max 45 miles range. Can-ZE says 71% health, I just told them 'it takes a long time to get from 99-100% charge and range is low', but all they'll say is that's 'normal for the car'. I suspect it needs the BMS update, but they're not interested.
It quite clearly has a leak and possibly dud compressor. Is it worth giving them a second attempt at fixing it, or should I reject it? It's been more than 30 days, but less than 6 months and I part paid by credit card.
I've had my Zoe for a couple of months now. When I got it, the air con only blew ambient temperature, not hot or cold. I reported it to the dealer, and they said they'd fix it for me. Using Can-ZE, I could see that the system pressure was 0 and the compressor wasn't working.
It finally went back this week. All they did was regas it (I suggested they should probably look for a leak, but they said it was fixed). I collected it at 8am, checked and the system pressure was 27 bar. By the time I got it home, it was making a loud grinding noise when heating/cooling was on, coming from the compressor. Checked again and system pressure was down to 12 bar. Attempted to go out in the evening, and no noise, no heat - pressure was back to 0 bar.
Another issue is the battery - max 45 miles range. Can-ZE says 71% health, I just told them 'it takes a long time to get from 99-100% charge and range is low', but all they'll say is that's 'normal for the car'. I suspect it needs the BMS update, but they're not interested.
It quite clearly has a leak and possibly dud compressor. Is it worth giving them a second attempt at fixing it, or should I reject it? It's been more than 30 days, but less than 6 months and I part paid by credit card.