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Discussion Starter · #1 ·
Hi

Just bought a non running Kangoo with BCI warning on dash

Diagnostic check report faults with 'interlock traction battery charge open circuit'

also faults relating to 'charge cable faulty' and 'cable power detection circuit open circuit'

I have tried differant charging cables with no success

Looking for a little guidance on these faults please


regards Neil
 

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Hi, by different charge cable do you mean the one you plug into the car or the part of the car that goes from the charge port to the charging unit inside the car? The first error is telling you that the internal charge cable is not connected properly onto the car's charging unit - the interlock is the safety circuit that tells the car the big orange connector is connected or not. Check all the orange cables are properly connected and the blue tabs pushed in where they have them. If you remove one you will see 2 little pins, usually in the middle. That is the interlock circuit, so the car knows if the cable is plugged in or not.

Whereabouts in the country are you as there are some good independent EV specialists about.

Cheers.
 

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Discussion Starter · #3 ·
Hi, by different charge cable do you mean the one you plug into the car or the part of the car that goes from the charge port to the charging unit inside the car? The first error is telling you that the internal charge cable is not connected properly onto the car's charging unit - the interlock is the safety circuit that tells the car the big orange connector is connected or not. Check all the orange cables are properly connected and the blue tabs pushed in where they have them. If you remove one you will see 2 little pins, usually in the middle. That is the interlock circuit, so the car knows if the cable is plugged in or not.

Whereabouts in the country are you as there are some good independent EV specialists about.

Cheers.
Hi

Many thanks for the reply

Apologies for not being clear

I have actually changed the orange charging wire/cable inside the engine bay that connects to the charging unit.

The faults are still the same after changing this cable

Im based in Leeds

Regards
 

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Hi,
The big orange cables and connectors can be a right faff to get in place correctly, so firstly double check that you have definitely got the cable in correctly with the interlock also in place if it is a separate element.

Does the van drive and just not charge or it doesnt drive or charge? Have you checked the orange cables to the battery pack and also the master fuse that it is properly located and locked in? Ive worked on a few Zoes, you must have some cables not properly connected. I worked on one where someone had changed one of the major components under the bonnet and failed to fix the issue - the cable to the battery pack was not properly connected. When the old one was disconnected it was yanked off rather than being properly unlocked and removed and the outer part of the connector was left in place - this meant that the new cable did not properly lock onto the connector on the battery pack. Check each orange connector by removing, checking it and reconnecting, making sure it locks into place.

Cheers.
 

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Discussion Starter · #8 ·
Hi,
The big orange cables and connectors can be a right faff to get in place correctly, so firstly double check that you have definitely got the cable in correctly with the interlock also in place if it is a separate element.

Does the van drive and just not charge or it doesnt drive or charge? Have you checked the orange cables to the battery pack and also the master fuse that it is properly located and locked in? Ive worked on a few Zoes, you must have some cables not properly connected. I worked on one where someone had changed one of the major components under the bonnet and failed to fix the issue - the cable to the battery pack was not properly connected. When the old one was disconnected it was yanked off rather than being properly unlocked and removed and the outer part of the connector was left in place - this meant that the new cable did not properly lock onto the connector on the battery pack. Check each orange connector by removing, checking it and reconnecting, making sure it locks into place.

Cheers.
Thank Gary for the reply

Ive double checked the orange cables and connections and all appear to be good

The van has been to various garages previously

The van doesnt drive at the moment as the battery is flat although the recovery guy said he did manage to drive it onto the recovery truck with the last remaining charge

I can see the 2 small inner pins on the orange main charging cable connector and these appear to be connecting ok with the orange connector on the main 'engine' block

regards
 

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Ok as it did drive that narrows it down a lot. Did you also replace the charging connector on the car - was it a single part with the wiring? The Zoe/Kangoo charging is a bit strange, it uses several components to do the single phase/3 phase ac charging and it can make faults complex to find as it doesn’t have a “charger” as such, it’s a few boxes working together to make charging happen.

Cheers
 
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