I believe they can. I bought a 66 reg Zoe last year and paid cash, and have paid £89 per month since then for a 36 month battery hire agreement. However, after speaking to RCI Finance yesterday, who I pay the £89 to, they said that when I get to the end of my 36 month battery hire agreement, I can either pay to own the battery outright; which she valued at £3750 as of yesterday, or carry on paying £89 per month by starting a new 12 month battery hire agreement. This has the advantage of the battery being replaced if it‘s state of charge drops below 75%, as paying £3750 to own the battery saves paying £89 a month, but has the added risk of having no battery warranty etc, and a completely new battery is above £6000 I believe!Renault threatening to switch off my electric vehicle.
I have bought my Renault Zoe car completely outright (not on hire purchase or lease) and they are threatening to remotely switch off my vehicle.
Can they do this?
Has anyone had the same issue?
Another issue I have, is that to officially have the battery checked to see what charge it is currently holding, I have to take it to a Renault dealer to be checked officially. Fair enough, if it IS below 75%, they’ll replace it, that‘s what the £89 is partly for, BUT if it is above 75%, they happily ask me for £150-£200 for them to have checked it! A slight way round this is that I got a local Kwik Fit to do a quick check on it to assess the condition, I did this last year, and their print-out said ‘Good’, it still seems to holds it charge OK, but I might get it checked by Kwik Fit at the end of the year, and if it looks to be in a lot worse condition, I’ll risk taking it to Renault, but not my local dealer in Portsmouth, as they’re pretty arrogant jobsworths, and get them to check it, and hopefully it will be below 75% and they’ll replace it with a new one! I can but hope!