ex colleague of mine went into the local VW dealer, enquired about the ID.3 ....
"You don't want one of those they'e for old people who don't drive far"
When she pointed out I'd driven to Italy and back twice in the model 3 over the summer he was surprised but confessed he didn't know much about electric cars. They've been dealing with this guy for 10 years so god knows what he's been doing recently.
I have personally experience and heard this story SO many times now !.
Very few car sales people want to truly sell you a new EV.
The speech goes somewhere along these lines :-
"Sir / Madam - Forget that EV, there is a massive waiting list ( Why ) but over here we have the same car, but you can go anywhere you like in it and never have to bother plugging it in, the car is much much cheaper and we can give you a fantastic deal today".
Many sales people have very little knowledge of EV's and have no intension of learning about them either !.
They see them as a "Flash In The Pan" interest that ( Like the battery ) will not last.
On a couple of occasions I have had sales people admit that they know very little about how an EV works, then after a while they are heard to say :-
"You appear to know more about this car than I do" - but that is not too difficult.
We do have to remember, that these folks in some cases, are just sales personnel.
Repeating information and stats from an A4 sheet that came from a one day training course, if you are lucky.
How can you truly hope to promote and then sell to a potential customer, a product that you either no interest or any passion about ?.
The answer is simple - they don't !.
If you want to buy an EV - you have to do all the research yourself.
Then when you are ready to proceed, either order the car on line, or be really brave and go into the show room and do the sales persons job for them.
Walk in and say:- "Hi - I have come here hopefully to place an order for this EV and no other car, what are you prepared to offer ".