Speak EV - Electric Car Forums banner

1 - 11 of 11 Posts

Registered
MY2020 Kia e-Niro 4, received 2 October
Joined
33 Posts
Discussion Starter #1
Hi folks,

A bunch of folks over on the e-Niro forum are contributing to a tracker with when they ordered their car and when it is due to arrive. I thought I'd create a similar tracker for the Scottish Electric Vehicle Loan. This scheme has been discussed on the forum before, but the summary is that you apply to Energy Savings Trust (EST) for an interest free loan of up to 拢35,000 for up to 6 years that is funded by Transport Scotland. More details on the EST website.

So to get the ball rolling, I submitted by application on 1 September and was told not to expect an update until 23 September -- fingers crossed only a week to go 馃

I will update this thread when I have an update...

Cheers,
Chris
 

Registered
24 kWh Nissan Leaf; Tesla Model 3
Joined
120 Posts
Did it come through on schedule?

I just submitted my application today 23 October (online), automatic email said to expect an update by 16 November (i.e. three weeks).

When I spoke to them on the phone earlier in the week (required to get access to the electronic application form), they said it was currently taking about 10 working days (i.e. two weeks).
 

Registered
MY2020 Kia e-Niro 4, received 2 October
Joined
33 Posts
Discussion Starter #3
Thanks for reminding me to update this. I meant to keep it updated during the process but got lazy... sorry!

As it happens, I finally received my loan money just the other day on 23 October, a full 51 days (!!) after my application went in. I've included the full tale below just to help provide some visibility into the process for folk. Perhaps I got unlucky with it being so slow due to my application being around September and the introduction of the 70 plates. But it did feel that EST were pretty slow and the process a bit obtuse, though everyone I spoke to on the phone was nice and helpful.

The astute on this forum may note that I took delivery of the car on 2 October, i.e. 3 weeks before I got the loan money through. I was in the lucky position that I have cash put away for a home improvement project, and EST confirmed that once the loan offer is sent it is definite and that you may proceed to buy the car before you receive the funds if you're able and willing to do so. I decided to go for this as I really didn't want to wait any longer. Was certainly a relief though when the money really did come through from EST -- phew!

DateApplication stateNotes
Tue 1 SeptApplication receivedAutomated email says to expect update on 23 September.
Tue 22 Sept (14 working days later)Information requested from applicantReceived email saying that I needed to provide a quotation from the dealer (which, obviously, I did actually do...). Replied to email within 8 minutes re-attaching the quotation but got no reply. Called next day and helpful agent confirmed it had been a mistake and said management would get someone to re-review ASAP.
Fri 25 Sept (3 working days later)Loan offer sentReceived all the paperwork by email (sounds like in non-pandemic times they'd use paper!). I submitted all the required paperwork the same day. Email said it might be another 10 working days before I get a reply.
Tue 6 October (7 working days later)Claim received - information requested from applicantReceived email saying that my invoice was dated before the loan offer date (since the dealer had got it ready for me weeks earlier). Replied next day with a revised invoice from dealer.
Thu 8 October (2 working days later)Claim being checkedReceived email confirming that my revised invoice was acceptable and the claim would now be sent for "final verification checks".
Wed 14 October (4 working days later)Claim received - information requested from applicantMissed call from EST. Called back and they said that they needed me to email them confirming I still wanted the loan (!?). Apparently this is a security thing related to COVID-19 and EST working from home. Unclear to me why the application form, claim form, direct debit mandate, proof of identity, and proof of address weren't sufficient evidence that I wanted the damn loan! Was told that they do a few payment runs a week and that I might make this week, or might miss it.
Tue 20 October (4 working days later)PaidReceived email saying that the loan would be paid by BACS, and may take 3-5 days to arrive in my account.
Fri 23 October (3 working days later)PaidMoney actually, finally, received in my account.

Cheers,
Chris
 

Registered
24 kWh Nissan Leaf; Tesla Model 3
Joined
120 Posts
Maybe I was lucky, but it looks like the ten working days they told me is currently quite accurate:

  • Friday 23 October, submitted (online)
  • Monday 26 October, status changed checking application (might have happened immediately?)
  • Thursday 5 November, status changed to loan approved (but nothing by email yet, 9 working days from submission)
  • Friday 6 November, email loan offer received with DD mandate etc (10 working days from submission)
So far so good...
 

Registered
24 kWh Nissan Leaf; Tesla Model 3
Joined
120 Posts
Sent the invoice in by email today, just called by phone to confirm receipt. They say allow another 10 working days for this to be processed.

P.S. Website status now says "Loan offer accepted"
 

Registered
Joined
12 Posts
I've been looking into this and was thinking of getting the ID4 1st edition - at present the loan has dropped to 28k so I would need to make up the difference which shouldn't be a problem.

Just a couple of questions if you guys don't mind (hopefully!).

After you receive the money they say you must spend it in a specific time period - how hard do they push you on that?
The chap I spoke to on the phone sorta mentioned the scheme may end around end of March - on checking online I can't see anything. Does anyone think this could be truth?

I've got the application form but not put it through yet as just trying to get my head straight that I definitely want an id4 or do I want to wait for a Tesla Model Y (as long as it's under 50k).

I've seen the ID4 with a few options via drive the deal for around 37k which is pretty good IMO since it is the 317mile option and tow bar.

Cheers,

Tam
 

Registered
Joined
3 Posts
Hi All,

Soon to be EV owner here. I've just received confirmation of the EST loan being paid by email. I submitted my application on 8th Feb so that's only been 13 working days. I'll update when payment is in the bank.

The chap I spoke to on the phone sorta mentioned the scheme may end around end of March - on checking online I can't see anything. Does anyone think this could be truth?
In terms of does it end in March, I think its only funded until then. Pretty sure it gets set as part of the Scottish Government's budget. The EST website states the following just now: "The deadline for submission of new applications is 11:59pm Sunday 7 March 2021."

I think its unlikely they will stop it tbh. However, they could conceivably change the terms in some way.
 

Registered
Joined
3 Posts
Just an quick update. I received the loan funds yesterday exactly 3 weeks (15 working days) from initial application.
 
1 - 11 of 11 Posts
Top