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I noticed that the NewMotion app has now updated to Shell. However, I’ve also noticed that the Instavolt chargers appear on it and all the ones near to me are showing as ‘Free’ in the tariff section and have an option to start the charge from the app. I don’t have a DC charging EV, so wondered if anyone has tried this and does it really work for free?



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Email I received yesterday:

ChargePoint Services, which runs the GeniePoint Network, has recently become part of ENGIE, a global energy and services provider leading the transition towards zero-carbon transport. To complete the transition, we are changing our name to ENGIE EV Solutions Limited from 7th November 2019.

Updating my post, Instavolt use ENGIE EV Solutions Limited. ENGIE EV have a roaming agreement with NewMotion.
 

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Discussion Starter #5
The roaming deal looks clear. Its the price I'm querying really. If one tried to use the Instavolt with a bank card, it'd cost 39p/kWh. This app implies its free..
 

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So I’ve been using it with the shell app - and nothing shows up in billing. I’ve had a new motion card for a good while. I’ve also taken screenshots with the dates /times to show tariff free.

I’ll question this if/when I get charged.

I did use instalvolt a fair bit anyway just with contactless debit card - so would’ve paid anyhow - but I will question if I get billed.

I can’t see that there’s a great deal they can do if I have screenshots.

Alan



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I believe the problem with NewMotion is that they may have outdated info sometimes and you may be billed potentially with a different rate.
It happened to me once in Germany (Hannover): I used the charger that had flat rate: ~9E per session advertised on NewMotion app. Charged to 93% and got billed two months later about 40E (0.69E/kwh). Then I checked the app and indeed it shows 0.69 now.
I haven't taken a screenshot while charging so hard to prove now.
 

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I've not used Shell Recharge yet, but I downloaded the app and applied for the free card which arrived the other day. I have assigned a debit card to the Shell Recharge (NewMotion) card. Just for clarification, do I use this card like any other contactless system by touching to the marked area on the pump without needing to use the app?
 

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Yeah - or the instavolt ones you can start charge using the selected card from the shell app...

I noticed when I touched my phone for debit card payments on instavolt, the last few times instead of using my debit card it auto selected new motion card...

No difference in charge rates - I’ve been using the shell app though because of the current apparent free rates....




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I use this card like any other contactless system by touching to the marked area on the pump without needing to use the app?
It should work on Shell pumps and also any others that are part of the NewMotion roaming agreement.
 
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