Welcome. Whilst 'Ice breakers' section is perfectly correct for a first post to introduce yourself I think that you might have better luck with finding an answer to your problem in the Skoda specific section. Scroll right down in the list of subjects to find it. This is one thread by another iV owner where you might find other owners able to sort it out for you.
www.speakev.com

Skoda Superb iV (PHEV)
I had a look at one of these today and was pretty impressed. Considerably cheaper to lease than a Passat GTE and seems to have all the other benefits. Anyone on here got one? At the moment it’s a comparable price to the Niro PHEV but felt considerably more spacious.