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Discussion Starter #1
Hi all i seem to be haveing a problem chargeing at home when i plug in it gets going up to 30 amps and charges at 7kw as normal but then afer a few minites cuts back to about 17a and 4kw
i read on here others had the problem and stoping and restarting the charge sorted it out.
but when i stop the charge on the phone app and wait a few secs it just restarts by its self at the same slow speed.
so i tryed on the car screen its self pressed stop charge and nothing happrerned it wouldnt stop only way to stop it was to press unlock that stoped the charge so i disconnected the cable then reconnected but still only 4kw charge speed.
can any one help or do i need to contact service.
 

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Discussion Starter #3
thanks for the reply yes was wondering if that could be the problem but you can never be sure when the next update will be
 

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Shouldn’t be too long, they do try and push updates if there’s a known issue.

Make sure your are connected to a good WiFi signal.
 
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