It's great that everyone is OK. Still a huge shock though!Well, just had a crash in my iD.4 which pretty much seems to have wrecked the front, the front compartment and steering. Ignoring the details of the accident and potential repairs/write off, attempted to use the SOS call for recovery. I got notified of a call and then some almost inaudible and incomprehensible noises, which might have been speech, or something recorded, or a computerised voice (my phone call to emergency services was working ok through the car system). Nothing resulted from this. So, just wondering if anyone else actually has any experience of the SOS module doing something useful, or what it should do. On a sample of one, it seems useless.
(Nobody injured in either vehicle; just wrecked cars)
Not used the SOS button in anger but we had a "what does this button do moment" in the first few days. Had a very quick response from a lady in a call centre followed by profuse apologies from us.