SOS module

CW2 said:

Well, just had a crash in my iD.4 which pretty much seems to have wrecked the front, the front compartment and steering. Ignoring the details of the accident and potential repairs/write off, attempted to use the SOS call for recovery. I got notified of a call and then some almost inaudible and incomprehensible noises, which might have been speech, or something recorded, or a computerised voice (my phone call to emergency services was working ok through the car system). Nothing resulted from this. So, just wondering if anyone else actually has any experience of the SOS module doing something useful, or what it should do. On a sample of one, it seems useless.

(Nobody injured in either vehicle; just wrecked cars)

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Sorry you’ve been in an accident, but glad to hear everybody is ok! 😳

I believe the car will automatically call the emergency services and send its location in the event of an airbag deployment accident, did any of your airbags deploy?

When my car had a red light on the overhead console and I was trying to get it to reset, I left my finger on the button for too long, and I got a warning that it was making an emergency call.

In a mild panic, I hit the button some more to try to end the call, but it did put me through to the 999 call centre. At that point I thought I’d better stay on the call and let them know it’s a call they don’t need to respond to, and the lady who answered was very kind and after confirming I didn’t need assistance briefly mentioned they ‘get a lot of cars calling now’ before saying goodbye.

The manual mentions this is what’s supposed to happen;



It can be initiated manually in the following way;