Source East to London roaming ended?

1760 Views 6 Replies 7 Participants Last post by Simon Hewison, Apr 27, 2015

toms

Discussion Starter · Sep 13, 2014

I just tried to use the Source London 13a chargers at the Lakeside centre in Essex with my Source East card and was denied! As these are Electrobay units, I don't have a manufacturer card for them either... Thankfully, the centre customer services have a card you can borrow.

I can only imagine the 'new and improved' sold off Source London have stopped their roaming agreement with East?

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Wowbagger

· #2 · Sep 13, 2014

I used a Source London card today and took a very brief charge from the 7kw point at South Woodham Ferrers station. Curiously, Source East don't list that charger, nor those at Wickford or Witham stations, as theirs. My Plugged-in Midlands card worked on it as well, but not the CYC or the Ecotricity cards, although I am sure that they used to. Source London don't list them either.

Al those points are marked on Chargemaster's map.

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mfs1011

· #3 · Sep 14, 2014

I assume that Bollore will want to import the Autolib model of charging - which will include an annual fee, charge fee per hour and a fee to reserve a charge point. Actual amounts charged will depend on subsidies etc? As to roaming, Bollore has ambitions outside of London so may either acquire another charge network provider or pitch other Source regions for their contracts?

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philsuarez

· #4 · Sep 14, 2014

Fear not. I used my Source East in a Q Carpark in London today and it worked fine. I have had a problem with the Lakeside charger before. Would not recognize my Source East card. You can borrow a tag from the mobility office. It's worth ringing Source London to report as they told me before they would get it sorted.

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kentish zoe

· #5 · Oct 22, 2014

Anyone looked at the Source London map today, it shows the majority of posts under maintenance. The 2 handy for me at West Ham Lane E15 and The Crytal E16 I have never found to work despite reporting them.

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Nick

· #6 · Oct 22, 2014

kentish zoe said:
Anyone looked at the Source London map today, it shows the majority of posts under maintenance. The 2 handy for me at West Ham Lane E15 and The Crytal E16 I have never found to work despite reporting them.

I've read elsewhere that the new management are getting to grips with a substantial maintenance backlog.

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Simon Hewison

· #7 · Apr 27, 2015

My experience (using a Source London card on Source East posts) is that Chargemaster manufactured posts, and operated by them (despite Source East branding) will tend to only be configured to accept Chargemaster's Polar Network cards, and possibly one other charging scheme card - though they can be configured to accept multiple charging scheme cards; this is done on an individual post basis.

So, when I try to use a Source London card on a Source East point, in St Albans, made by Chargemaster, it gets denied.
This isn't how Source East or Source London think it should behave, Chargemaster seem to think that only 'border areas' would have multiple card availability, but nobody wants to follow up.

(I've used a Source London card on pod-point manufactured posts with Source East branding with no trouble, but I think that a lot of Pod-Point posts are configured for open access with any RFID anyway).

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