Limited experience myself, as I've had relatively few problems with my car, but the summary seems to be that Tesla give good support for serious problems no matter how far away (sending flatbed to collect car etc) - it's the more niggling problems and routine service that get painful, as non-urgent appointments are hard to get (may be better at the Edinburgh SC), and they expect you to bring the car in for these sorts of thing.Does anyone have any experience of Tesla's support for repairs etc in areas far from service centre?
I'm considering getting a Tesla in the near future but am somewhat concerned about living in rural Scotland and being ~300miles and a ferry trip away from even the upcoming service centre in Edinburgh, nevermind the current Manchester one.
Internet music will obviously be unavailable; more of a penalty than it might sound since it's the best part of the entertainment system. But music from a USB stick, bluetooth from a phone, or FM/DAB radio will still be available.Also, it occurs to me that the always connected nature of the Tesla is unlikely to apply for big streches of Scotland. Does anyone have any advice on the implications of this? I'm particularly thinking remote diagnostics, but presumably other features will be affected.
Biggest loss will be the navigation system, where entering a destination is more tricky without internet and having the live google maps on the big screen are one of the highlights of the car, making up for some of the other nav system deficiencies. Without internet, the nav still works but becomes like a bargain-basement standalone nav - street address entry only for destinations, no big map just the turn-by-turn directions on the dash, and obviously no traffic sensitive updates. However, it does depend just how bad your coverage is: if you have coverage on the main roads or towns and just have to last through small stretches of no coverage it's not too bad at all (maps will reappear as soon as you do have coverage and are cached to a small degree); if you have no coverage at all along your route it's more tiresome.
Finally, internet connection where you are parked is highly desirable so you can do remote pre-heating/cooling and control charging without having to go out to the car. If there's no coverage in your garage, you can fix this by providing WiFi to the garage - highly desirable also so you can at least start out with full-function navigation.