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Does anyone have any experience of Tesla's support for repairs etc in areas far from service centre?

I'm considering getting a Tesla in the near future but am somewhat concerned about living in rural Scotland and being ~300miles and a ferry trip away from even the upcoming service centre in Edinburgh, nevermind the current Manchester one.
Limited experience myself, as I've had relatively few problems with my car, but the summary seems to be that Tesla give good support for serious problems no matter how far away (sending flatbed to collect car etc) - it's the more niggling problems and routine service that get painful, as non-urgent appointments are hard to get (may be better at the Edinburgh SC), and they expect you to bring the car in for these sorts of thing.

Also, it occurs to me that the always connected nature of the Tesla is unlikely to apply for big streches of Scotland. Does anyone have any advice on the implications of this? I'm particularly thinking remote diagnostics, but presumably other features will be affected.
Internet music will obviously be unavailable; more of a penalty than it might sound since it's the best part of the entertainment system. But music from a USB stick, bluetooth from a phone, or FM/DAB radio will still be available.

Biggest loss will be the navigation system, where entering a destination is more tricky without internet and having the live google maps on the big screen are one of the highlights of the car, making up for some of the other nav system deficiencies. Without internet, the nav still works but becomes like a bargain-basement standalone nav - street address entry only for destinations, no big map just the turn-by-turn directions on the dash, and obviously no traffic sensitive updates. However, it does depend just how bad your coverage is: if you have coverage on the main roads or towns and just have to last through small stretches of no coverage it's not too bad at all (maps will reappear as soon as you do have coverage and are cached to a small degree); if you have no coverage at all along your route it's more tiresome.

Finally, internet connection where you are parked is highly desirable so you can do remote pre-heating/cooling and control charging without having to go out to the car. If there's no coverage in your garage, you can fix this by providing WiFi to the garage - highly desirable also so you can at least start out with full-function navigation.
 

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Tyres are certainly best handled by a local tyre place - the only snag being that they are a relatively unusual size and there may not be one in stock nearby. As the car has no spare wheel, you might possibly want to consider buying a spare tyre to keep at home, so that if you do need to visit the local tyre shop with an unrepairable flat you can give them the tyre to put on. OTOH, maybe up in Scotland you are planning to have a set of winter wheels anyhow? If so, those can do the job of the emergency spare.

Glass I'm not sure about - on the one hand I thought I had heard Tesla used to call in Autoglass to do actual bonded glass replacement, on the other hand I heard that the autopilot camera etc. means Tesla have to be involved in changing windscreens at least. Possibly both are true...

All service centre visits expect you to have an appointment. For something urgent they seem to give priority - I got one about 3 days ahead for a dying 12V battery warning, so as to get it fixed before it turned into a serious issue; at the same time they were booking about a month ahead for ordinary service appointments (this being West Drayton). My 12V appointment they did as a while-you-wait appointment, but it felt like a mighty long wait in their lounge even though I declined having the car washed so as to make a quicker getaway. Normal appointments they offer a loan car while yours is in the shop. The other issue a few people have had with service (though more so with accident repairs) has been a long wait for parts.

No, there's no manual way to get offline big maps - as I mentioned, there's a small amount of automatic caching, and the actual navigation map is always offline.
 

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I think the Sat Nav will work offline if destinations have been searched for while online
That's true, but they've fixed a while back what used to be the real limitation (that you couldn't enter a location at all with a flaky connection).

You can now:
  • Enter locations via google lookup when online.
  • Enter locations by street address whether online or offline.
  • Pick entries from your search history (provided you actually succeeded in resolving the search into a destination whether online or offline and with history going back a long way.
  • Select from saved favourites likewise.
I believe the facility to take destinations from your phone calendar (which I find very useful) only works via the google lookup to resolve the address into a location, so needs to be online.

Once actually entered, all destinations are equal - there's clearly a look-up process when you enter the destination that converts it into a point on the map that's then used for the actual navigation (hence the saved entries from the history, where there are two tabs - to do the search again, or take the actual location (can't remember what that tab is labelled).
 
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