[Mark Sanders]

ok...

Motor overheating when racing... really needs to be liquid cooled.

Brakes are not up to super car quality... you need to be able to stop quickly!

Three Phase charging... it's a pain plugging into a 22kW Charging Station and sipping at 7kW. This is really noticeable in Europe where 11kW charging is common and charges the Roadster at just 3.5kW.

Custom Charging Connector... requires adaptors for Type 2 infrastructure (although it's also great that nobody else can use the HPCs so this isn't really a frustration ).

Elon Musk has promised us some major Roadster updates this year and it's possible that will include some of the above

In a mere 2 months / 1K miles ownership, I'd agree with this.

I followed US owners on TMC, and just added carbotech pads .. a big improvement on brakes.
Also Neil Wise, (ex Tesla UK top Technician) has done several updates, including brakes to racing VX220 spec's

Noise was one of the reasons I didn't buy new (along with the obvious £££ needed), Gian's Demo car (green) did not have soundproof kit and was pretty rattly/noisy - kinda off putting. My car had the kit fitted, and also now various squeaks and creaks have been traced and silenced - I'm pretty pleased with sound levels (on long M'Way cruises). But tyre and wind noise could be better - US owners on TMC are reporting Michellin's are better for noise.

The interior build quality is more 'hand-made' (Ok leather stitching etc.) but not super neat, and of the kind of quality that you see on production 80's say Jags. I'd prefer BMW, Nissan, and Audi/Porsche levels of 'production' fit and finish, rather than 'Lotus' (however.. I'm huge lotus fan for handling tho' ... its THE best, eg Elise, Exege, Evora and 60's Elan .. and not nec at illegal speeds - just great steering 'feel').

More comments to follow .. testing in transit is such a tough job

 

[Kevin Sharpe]

So just before my cars 4th Birthday (1st July) I arrive home to this error message on Friday...

I thought it might be the infamous PEM overheating message but it seemed unlikely because I had the latest hardware upgrades. I cleaned out the PEM fans anyway but no change in the error message.

At 19:57 on Friday I emailed the Tesla UK workshop looking for suggestions on possible workarounds. I thought they might acknowledge the email on Saturday but more likely on Monday morning which I thought was reasonable. I settled down with a beer and started looking through the web for possible solutions.

At 20:30 on Friday evening Simon Whittock (Tesla Regional Service Manager UK & Ireland) called me and we had a discussion about possible workarounds which I tried. With no luck he asked me to send him the car logs which he'd review on Saturday... he apologised for the delay but said they were busy preparing 150 Model S for delivery this week.

On Saturday morning Simon confirmed that they would need to undertake some work on the car and it would be quicker this week to recover the car rather than send out a mobile unit. He said they would try to pick it up on Saturday but Monday was more likely. He also said they'd happily undertake the MOT at the same time to "save me the bother".

This Morning (Monday) The Roadster was put into the transporter and will be delivered to West Drayton tomorrow for work to start. They had planned to complete the work in time for The Eco Technology Show on Wednesday but @Alexander Sims stepped up and lent ZCW his car and therefore I can give Tesla more time to complete the work

As always, Tesla blow my mind with their commitment to customer service and I think every car company in the world should take lessons from them

 

[Lee Howard]

Logs are so incredibly powerful for the sake of technical support and customer service. Why every vehicle doesn't have a small computer logging CAN-bus data to a flash drive, I cannot understand. Trying to reproduce a problem "in the lab" or under the watch of the support technician is far less-effective. Maybe other car manufacturers do this now, too (I don't know), but the logging approach is very technophile and likely hails from Tesla's roots at Silicone Valley rather than Detroit. It's an example of some of the benefits to be had by looking at a product from a different perspective.

 

[Mark Sanders]

Good luck Kevin, we are all holding our breath. Maybe not so anxious for now, with warranties and technician knowledge, more for 2 years from now, when these will be history. Please ask Simon what the repair involves (even if only software) and most important what it would have cost. The more knowledge we can gain about these machines, and their foibles, the better for the future.

Oh and if you get the chance ask him who is the guy who gets through rear tyres in 1/2000 miles (the guy who I mistakenly thought may have been Alex).

 

[Kevin Sharpe]

@Mark Sanders I'm looking for a crashed 2.0/2.5 that I can take to pieces to allow the community to support these cars in the long term. Obviously if Elon's Roadster upgrades are tasty then I'll probably buy them and push out my warranty even further.

 

[Kevin Sharpe]

My Roadster arrived at the Tesla workshop first thing this morning and i'll report back as I get progress updates

 

[Mark Sanders]

Any updates @Kevin Sharpe ? I'm holding my breath for your car
BTW any earlier symptoms ?
Likewise any symptoms before the Motor swap ?

I'm 'IN' to look out for Roadster for spares.

Paranoid ? Moi ?

 

[Lee Howard]

Any updates @Kevin Sharpe ?

http://www.teslamotorsclub.com/show...00km-s-what-should-I-know?p=693174#post693174

 

[Mark Sanders]

I should have checked 'the mistress' 1st (TMC)

 

[Paul]

No you shouldn't.

 

[Paul_Moxhay]

Don't know any details about @Kevin Sharpe 's issues with his car but I saw him yesterday and he gets his car back Monday.

 

[Kevin Sharpe]

After a weekend of events showing my car I get two fault messages on the way home

https://twitter.com/i/web/status/516281259623194624

https://twitter.com/i/web/status/516291391375568898

 

[855]

I've just had the isolation fault message on my Ovms. What does it mean?

 

[Nick]

I've just had the isolation fault message on my Ovms. What does it mean?

If not a false alarm, an isolation fault generally refers to a reduced impedance between a high voltage cable and the vehicle structure. It could mean that there's minor damage on a high voltage cable, although I've also seen corrosion on earth straps reported as isolation faults.

 

[Alexander Sims]

I get the Isolation fault from time to time and it seems to come from one of two scenarios - one is driving for decent periods of time in standard mode and so the cooling fans are on. this seems to flag up the fault and then I cannot charge immediately once I stop. After 10 minutes and the motor cooled down so the fans stop, i drive in range mode, the PEM heats up and then for whatever reason I can then charge.
The other scenario where it flags up is when I drive quite hard and the motor temp goes into the yellow bars. this doesn't seem to stop me from charging though for whatever reason.

 

[Kevin Sharpe]

Here's the latest feedback on the two faults...

- The HVAC compressor fault you had witnessed was with regards to the A/C condenser leak. The part is currently out of stock (I have been notified there is a chance we could get this in for Friday). Work is covered under extended warranty.

- With regards to the message “isolation fault while contactors closed”, we have not been able to recreate it and continue to work on this.

 

[Alexander Sims]

Sounds a familiar story with regards to the isolation fault. They've never been able to fix mine. I just put up with it now...

 

[Kevin Sharpe]

Sounds a familiar story with regards to the isolation fault. They've never been able to fix mine. I just put up with it now...

Understood, but given it's a new fault, and only happened since Tesla fixed the last breakdown (440V controller), I'm reluctant to 'put up' with anything now

 

[Kevin Sharpe]

Latest updates from Tesla (no comments on my battery degradation)...

"I’ve spoken to our Parts Advisor and he has informed me that the Condenser is due mid/end of next week. We had initially anticipated delivery tomorrow, but according to a recent logistics update this has been pushed back."

"We will also be changing the 400v controller to eliminate the isolation error if indeed this is the root cause of it."

 

[Kevin Sharpe]

Tesla have had the car for 11 days now