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Tesla Roadster Ownership

10592 Views 66 Replies 16 Participants Last post by  Simon Mac
I thought it might be interesting to log some of my Tesla Roadster ownership experiences :)
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Tesla have had the car for 11 days now :(
The only plus side is the Model S loaner, many places don't even consider giving their customers a loaner. :(
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On the plus side Kevin, you can cart around a load more stuff in the S, and it is actually meeting your range needs.

I know it's not a 2 seater sports car, but is it growing on you yet ?

I've been reflecting on my test "ride" of the i8. The use of a gearbox was the biggest let down..

I suspect it would cope admirably from a NVH pov over a 200 mile drive, especially compared to the Roadster. Next time I meet up with you or Alex, I'll have to blag a ride to see if my hunch is right though. ;)


*Edit*

P.S. Hope you get your car back soon
I know it's not a 2 seater sports car, but is it growing on you yet ?
I've driven the model S several times over the last few years and it's not for me. Bends that I can take at speed in the Roadster have the Model S wallowing all over the road and I have no doubt I'd be in a ditch in no time :)

You also need to find a huge parking space which I find really inconvenient.
P.S. Hope you get your car back soon
The car has been parked at Tesla for 6 days waiting for parts :(
I've driven the model S several times over the last few years and it's not for me. Bends that I can take at speed in the Roadster have the Model S wallowing all over the road and I have no doubt I'd be in a ditch in no time :)

You also need to find a huge parking space which I find really inconvenient.
I know exactly what you mean.

Sounds like the i8 will be the right tool for the job then. OK it's not pure EV, but I'd imagine it's more comfortable than the Roadster over long distances, but still able to go round corners.

In fairness to Tesla I've not driven one with the plus suspension setup on 21's which I'm sure would take some of the wallow out.

In non-P guise, it's by no means bad in context, i.e a comparable Audi A7, but then a 2 tonne luxo-barge isn't going to corner like a 750kg track car ;)
As the cold weather sets in the usual reduction in max range is happening. Nothing to worry about as it recovers come spring time :)
180 or so miles in summer and now around 175 at each full standard charge.
CAC value has dropped by 3 over the last few weeks. Also it's sat in storage mode for a couple of weeks at 20% so that might mean the pack needs a bit if balancing...
So far still very happy with the car, almost 3 years now and over 52,000 miles...

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I'm not seeing any reduction in range because of colder weather (my car is garaged)... 158 miles and CAC 128.37 in standard mode at 56000 miles...

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Tesla Roadster annual service £400 + VAT...

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Two faults confirmed and I hate to think what this would cost without an ESA... this is my third 440V controller and second HVAC replacement :eek:

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Tesla Roadster annual service £400 + VAT...

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£40 for a wiper blade :eek:

They are £5 on ebay!

Even more reason I will be taking my S to a local mechanic for it's annual inspection ;) Here's my choices as I see them right now:

Option 1:
Stop on way to work at backstreet garage
Mechanic: "Hmm yep, brake pads look OK"
Me: "Thanks here's a £20, buy yourself a pint."

Option 2:
Drive 150 miles to the nearest service centre
Tesla: "We will need your car a day"
Me: "Ok, See you tomorrow"
Drive 150 miles home
Next day.
Drive 150 miles back to the nearest service centre.

Tesla: "We changed you windscreen wiper. It was OK, but we changed it for you anyway as part of our customer centric approach"
Me: "And the brakes?"
Tesla: "They were fine. The car is very light on brakes, due to our awesome Regen system"
Tesla: "That will be £500 please"
Drive 150 miles home

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@Simon Mac its critical we get the right and information required to repair our cars. Today Tesla insist they undertake the annual service as part of the warranty so i'm tied into them for another two years or 30,000 miles (iirc).

I used to believe that allowing Tesla to operate without dealers was a good thing but today I have serious doubts about a manufacturer selling cars direct :(
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I used to believe that allowing Tesla to operate without dealers was a good thing but today I have serious doubts about a manufacturer selling cars direct :(
Me too.

its critical we get the right and information required to repair our cars. Today Tesla insist they undertake the annual service as part of the warranty so i'm tied into them for another two years or 30,000 miles (iirc).
I suspect your case is slightly different, because yours is now in an extended warranty situation. (A bit like how BMW will continue to honour warranty if you service at franchised dealers)

For the first 4 years, in the S's case, there is no such limitation since the EU changes of the "Block Exemption Rule"

I'm sure you know this, but for the benefit of others that might stumble across this thread:
http://www.theaa.com/motoring_advice/general-advice/right-to-repair-campaign.html

Whilst I suspect for now many S owners wouldn't dream of taking their cars outside Tesla (or have bought on a finance deal that mandates it), come 4 years time they will, and Tesla will be facing a sticky situation because they will be flouting EU legislation. TBH I suspect it's why Tesla have so carefully termed it "inspection" rather than "service".
I'm watching the evolution of Tesla's business model with great interest. It's a fascinating blend of free market capitalism and totalitarianism! :) Arguably the worst elements of both.
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I'm watching the evolution of Tesla's business model with great interest. It's a fascinating blend of free market capitalism and totalitarianism! :) Arguably the worst elements of both.

Yep, very interesting. I have no doubt the plan will soon include some sort of "recurring revenues". Some sort of subscription push, as in the IT world are my suspicion on where they will end up.

It wouldn't surprise me at all if the Model 3 has an £x per month service contract, to cover the 3G, "My Tesla Service" and Superchargers.

The goal will be to lock people in to some sort of "ecosystem", with (relatively) easy entry, but much harder exit. With this you get a constant flow of income, and only have to invest in just enough innovation to keep competition under control. (Remind you of another Californian based company?)

In fact when you buy a Tesla, you are also "signing up to a subscription" on the order sheet. Just the price is £0 per month.... sooner or later that will no longer be the case.
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Interesting assessment of the Tesla-only service model. @Simon Mac, you raise the subscription model -- another obvious "pay to play" option is the firmware updates. Indeed, Tesla already appears to be signaling that if you don't pay for annual service, you'll stop getting software updates. Here's the text describing "pre-paid service" directly from the website:
Tesla Service includes everything needed to keep your Model S in great condition. System monitoring is always on alert and software updates keep your car up-to-date with new features even after you've taken delivery. All plans include annual inspection, or inspection every 12,500 miles.
How many owners would be willing to opt out of these updates? They've been tremendously valuable so far. And there's no one else besides Tesla who can provide them. By bundling these updates with "inspections," Tesla will have a very strong hand.
All other car companies work like this with software updates.

Example: If you want to update a Merc COMAND system, you have to either get it done during a service (was done for "free" as part of my last ~£800 service - wish I had taken out the prepay plan when I bought the car), or buy the expensive satnav update, which is only legitimately available from Mercedes authorised service centres.
Interesting assessment of the Tesla-only service model. @Simon Mac, you raise the subscription model -- another obvious "pay to play" option is the firmware updates. Indeed, Tesla already appears to be signaling that if you don't pay for annual service, you'll stop getting software updates. Here's the text describing "pre-paid service" directly from the website:

How many owners would be willing to opt out of these updates? They've been tremendously valuable so far. And there's no one else besides Tesla who can provide them. By bundling these updates with "inspections," Tesla will have a very strong hand.
Yep I agree, bundling the updates with the services does add value, and goes some way to offsetting the cost. Saying that the biggest feature improvement so far (for me going v5>v6) is calendar integration. The majority of the others are bug fixes, which arguably are a warranty item.

For example, my car came with the steering wheel a/c for the drivers side linked to the passenger side of the car. Obviously a warranty issue. How would Tesla ship me the fix in isolation, without the calendar app upgrade?

They could have multiple versions of firmware, and some logic to decide who to ship which to, but I suspect the management overhead of having multiple branches of their software outweighs the need to withhold updates from the handful that don't pay for the inspection. (Especially as all Tesla sanctioned financing effectively enforces Tesla inspections)

This probably explains the rumours that Tesla's systems aren't discriminating yet, and a few that haven't had their car inspected are still getting OTA updates.
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All other car companies work like this with software updates.

Example: If you want to update a Merc COMAND system, you have to either get it done during a service (was done for "free" as part of my last ~£800 service - wish I had taken out the prepay plan when I bought the car), or buy the expensive satnav update, which is only legitimately available from Mercedes authorised service centres.
Tesla are in a bit of a different situation though because they are using cloud hosted servers. It is cheaper for them to upgrade everyone, than target specific vehicles.

A good example is the voice command.

Some of the new commands started working before the firmware in which they were announced was installed on the car. The simple reason being this functionality is provided much like Siri, and sends the audio over 3G to the internet to be processed on a central server before sending the result back to the car.
I can see it being a dependency nightmare to issue bug fixes but not feature updates. Likely to cause more problems than it is worth.

I wonder, however, if there is a separate EULA buried somewhere in the documentation which means they only give a 30 or 90 day warranty on the software side of things?
Tesla are in a bit of a different situation though because they are using cloud hosted servers. It is cheaper for them to upgrade everyone, than target specific vehicles.

A good example is the voice command.

Some of the new commands started working before the firmware in which they were announced was installed on the car. The simple reason being this functionality is provided much like Siri, and sends the audio over 3G to the internet to be processed on a central server before sending the result back to the car.
Agree - they don't seem to be set up to discriminate at the moment. Shouldn't be hard for them to implement a whitelist for each service if they really wanted to. We have already seen the selective deactivation of the full dual charger functionality for those that didn't pay for dual chargers, and those that didn't pay for tech don't have navigation.
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