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Not sure why the manufacturer’s customer services feel subordinate to the dealer in this regard. The video has the service engineer state that my vin number was not part of any Nissan Uk software update.


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I learned recently (valid for other companies) that if you start your call with "I want to make a formal complaint." they will be a lot more helpful.
The law says (not in these exact words) that if a costumer contacts a company and raises a formal complaint they will have to deal with it until they satisfy the costumer.
You see the phone number in your post @Brian McCormick ? I would call them
 

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Thanks Husoi I will write to Nissan GB and start a formal complaint process based on your advice. I will post the results of my efforts, the first response was error strewn and unhelpful let’s hope the following responses are less generic.
 

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123682

New to this thread but suspecting I might need the software updated.. bought the car a few weeks back and the SOH seems low for the age.. it's a 66 plate 30Kwh.
 

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I have attached some screenshots taken this morning from my June 2017 30kwh Leaf Black Edition. Does a reading of 352 GIDs but only 93% SOH make sense? I understand that total GIDs vary from car to car but 363 seems to be quoted often. Using 363 this gives 97% health in GIDs so I was wondering why this is 4% different to the SOH %. I've only had the car for 3 months and mainly do lots of short journeys. BMS is 4RN6A, Wh/Gid is set at 77.5.
Screenshot_20191019-083724.png
leafspysoh.jpg
 

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I have attached some screenshots taken this morning from my June 2017 30kwh Leaf Black Edition. Does a reading of 352 GIDs but only 93% SOH make sense? I understand that total GIDs vary from car to car but 363 seems to be quoted often. Using 363 this gives 97% health in GIDs so I was wondering why this is 4% different to the SOH %. I've only had the car for 3 months and mainly do lots of short journeys. BMS is 4RN6A, Wh/Gid is set at 77.5.
View attachment 123896 View attachment 123897
Don't know about GIDs but SoH good for mileage

- Leaf 30 kWh
Sent from mobile phone so please mind the typos
 

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June 2017 30kWh, Bought last week from a non-Nissan dealer. Took it in to Norwich Nissan for a (free) 100 point check, and squeaky mirrors. I asked what needed doing and they identified ground plates and BMS software update. Mirrors on order and update completed under warranty. Here's my stats:
Before: After:
Ahr : 72.33 76.02
SOH: 91% 95.75
V: 374.23 394.72
Hx: 84.67 84.4
SOC: 70.9% 100%
delta V 18mV 10mV
GOM 82m 126m
3QC/400 L1/L2
I confirmed that the update was P8381.
All in all I'm very please with the outcome which fits exactly with the NZ graph, and had no problems at all.
Happy boy :)
 

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Hello
I wonder if I could get some help from the forum about interpreting my 2011 '24' Kwh Leaf.
I've lost2 'bars' so I did some screenshots of at a very low battery, and then after a full charge.
I think I only have 16Kwh now? 211 'Gids'?
The 'weak cells' have been there for a while, but seem to be less evident after the charge?
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Hello
I wonder if I could get some help from the forum about interpreting my 2011 '24' Kwh Leaf.
I've lost2 'bars' so I did some screenshots of at a very low battery, and then after a full charge.
I think I only have 16Kwh now? 211 'Gids'?
The 'weak cells' have been there for a while, but seem to be less evident after the charge?
View attachment 124279 View attachment 124280 View attachment 124282 View attachment 124283 View attachment 124284 View attachment 124281
Replace the cells 76 and 88. those have degraded sufficiently. If replace the other two that are lower than most.

Just basic feel based on cell voltages.

Contact @Mike Schooling / Indra as they would do the replacement for you.

- Leaf 30 kWh
Sent from mobile phone so please mind the typos
 

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So to clear up this common misconception...

Leafspy cannot accurately diagnose degradation and voltage is not an indicator of health. It just shows imbalance. A few readings at the same SOC over time starts to become useful.

For a 2011 car, this level of degradation is exactly what I would expect. Basically you'll be replacing the whole pack to get any meaningful improvement.

Sent from my SM-N950F using Tapatalk
 

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So to clear up this common misconception...

Leafspy cannot accurately diagnose degradation and voltage is not an indicator of health. It just shows imbalance. A few readings at the same SOC over time starts to become useful.

For a 2011 car, this level of degradation is exactly what I would expect. Basically you'll be replacing the whole pack to get any meaningful improvement.

Sent from my SM-N950F using Tapatalk
What is like to know is how long can this car be driven before it hits turtle mode.

Plenty of 24 kWh packs in the wild
 

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A question for ye learned folk.
A November 2014 Leaf 24 kw with ONLY 17,000 miles on the clock - what would ye expect the battery status if health (in %) to be today?
 
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