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Interesting. I’m with Onto, paying £419. I don’t value the Polar subscription at all - there aren’t any (working ones) in my usual haunts. Very occasionally I use the 7kW near me when Octopus is expensive.

I do value the EU usage, and massively value the physical key offered by Elmo. And I’m not in London, so no £30 fee.

For equivalent mileage, Elmo is £22 cheaper for me. Add in the admin fee and 2x delivery fees though, as well as the mileage I've built up in Onto and it takes a while to pay back.

Edit: Oh well. Just checked the delivery price to Newcastle, and it's £198! Unless I can get it delivered to my parents' address in London for ~£21, there's a cost to change of £198 + £95 + £49.50. = £342. It would take 15 months to break even!
 

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I do value the EU usage, and massively value the physical key offered by Elmo.
think for you it’s worth it, only £342, expensive key, but not that pricey, if you can’t get into the car in a remote location.
 
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Discussion Starter · #23 ·
Interesting. I’m with Onto, paying £419. I don’t value the Polar subscription at all - there aren’t any (working ones) in my usual haunts. Very occasionally I use the 7kW near me when Octopus is expensive.

I do value the EU usage, and massively value the physical key offered by Elmo. And I’m not in London, so no £30 fee.

For equivalent mileage, Elmo is £22 cheaper for me. Add in the admin fee and 2x delivery fees though, as well as the mileage I've built up in Onto and it takes a while to pay back.

Edit: Oh well. Just checked the delivery price to Newcastle, and it's £198! Unless I can get it delivered to my parents' address in London for ~£21, there's a cost to change of £198 + £95 + £49.50. = £342. It would take 15 months to break even!
If you get it delivered in London wouldn't you be breaking even already after the 2nd month? (after which it would be £40 cheaper)

I don't think you can count in the return of on.to's zoe, as doesn't matter where you go back, you will have to pay it. Anyway if you count it in, the 2nd month after the change you would have spent £4 more, after that it would be £40 cheaper.
 

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Actually, having messaged them, they're happy to deliver it to my parents' London address. And I do intend to visit them - even if only across the doorstep - before Christmas. Just have to work out if there's a safe and legal way of getting there!
 

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Discussion Starter · #25 ·
Actually, having messaged them, they're happy to deliver it to my parents' London address. And I do intend to visit them - even if only across the doorstep - before Christmas. Just have to work out if there's a safe and legal way of getting there!
If you wouldn't mind using my Referral "ISB2GG" you can just email it to them, they will give us both £50 off, it would be much appreciated :)
 

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I think it makes sense to count the Onto collection fee and the Elmo delivery in the cost to change. One way or another, I'll still be left with a collection fee when I eventually get rid of the car - whether I stay with Onto or switch to Elmo.

With delivery to London the cost to change is £49.50 + £21 + £95 = £165

Still an expensive key! But considering the free EU roaming, a pretty good deal. I might even end up with a Zoe that has functioning preconditioning

If you wouldn't mind using my Referral "ISB2GG" you can just email it to them, they will give us both £50 off, it would be much appreciated :)
Will do. I'm not sure how it stacks with the Green Friday offer though.
 

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Discussion Starter · #27 ·
I think it makes sense to count the Onto collection fee and the Elmo delivery in the cost to change. One way or another, I'll still be left with a collection fee when I eventually get rid of the car - whether I stay with Onto or switch to Elmo.

With delivery to London the cost to change is £49.50 + £21 + £95 = £165

Still an expensive key! But considering the free EU roaming, a pretty good deal. I might even end up with a Zoe that has functioning preconditioning


Will do. I'm not sure how it stacks with the Green Friday offer though.
As far as I know it does. I guess you could arrange the delivery for a slightly later date if you would do it from london.

RE the preconditioning, I clicked the "connection thingy" on mine yesterday, it says it can take up to 72h to activate, fingers crossed it will! I'll put it here whatever it happens anyway. (i've never done it before so I might have done something wrong anyway)
 

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As far as I know it does. I guess you could arrange the delivery for a slightly later date if you would do it from london.

RE the preconditioning, I clicked the "connection thingy" on mine yesterday, it says it can take up to 72h to activate, fingers crossed it will! I'll put it here whatever it happens anyway. (i've never done it before so I might have done something wrong anyway)
Does your Zoe have a creaking boot?
 

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Discussion Starter · #29 ·
Does your Zoe have a creaking boot?
To be honest I've not even driven it for 50 miles yet and haven't noticed anything. Came with the latest update directly from Renault.

Is there any video where to see how does it creak so I can identify it?
 

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To be honest I've not even driven it for 50 miles yet and haven't noticed anything. Came with the latest update directly from Renault.

Is there any video where to see how does it creak so I can identify it?
If it does, you will know! No need for a video ;)
 

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Discussion Starter · #32 ·
Just for the record, the ZE50 came only with the type2-type2 charger, after telling Elmo asking for it, it just arrived today directly from Rolec.
ZE50 came without this, floor mats or First aid kit I believe.
Does anybody if it should have come with any of those? Or it’s just standard renault?
137690
 

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Discussion Starter · #33 · (Edited)
Managed to activate the network/connection from the smartphone, Renault app shows that glitch of translating the range miles from the car to km and convert those in onto miles showing therefore the wrong value.
Does anybody else know how to fix it? (Both car and satnav don’t show any available updates)

Edit 30/11/20: precondition in the app and range in miles works. Nice
 

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i3 120Ah->Kona 64kWh->e208->ID.3 Family->Model 3 60kWh LFP
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Suddenly seriously considering jumping ship from Onto to Elmo for a ZS EV.

The i3 is due, I expect, to be taken off me by Onto on its 2 year anniversary in Spring, and as far as I can tell, in order still to have a car with ACC, my choices then are getting a new i3 for £70 more a month, or getting a mortgage to pay for an I-Pace.

Seem to me like a more appealing option may be to try a ZS for a few months.

At first glance of the website, dashboard, T&Cs etc, it comes across as a more professional operation than Onto.

Anyone gone from an i3 to a ZS?!
 

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Discussion Starter · #36 ·
Suddenly seriously considering jumping ship from Onto to Elmo for a ZS EV.

The i3 is due, I expect, to be taken off me by Onto on its 2 year anniversary in Spring, and as far as I can tell, in order still to have a car with ACC, my choices then are getting a new i3 for £70 more a month, or getting a mortgage to pay for an I-Pace.

Seem to me like a more appealing option may be to try a ZS for a few months.

At first glance of the website, dashboard, T&Cs etc, it comes across as a more professional operation than Onto.

Anyone gone from an i3 to a ZS?!
I have had no experience with either of them, but the Excite version seems to have same price for a 1 month commitment, whereas the Exclusive doesnt. I'm saying this as you can always try it and then make up your mind. Remember you can also reduce price further with referral scheme (you can use mine first and then you can refer people yourself too).

For all I've dealt with them, I can 100% say that they have solved the questions, doubts and issues much much much quicker and professional than On'to (which with I stayed for @6 months). No having to use a (dodgy) app to access the car, less intrusive dash cam, much much better delivery and communication, EU travelling included, option to add energy provider/discounted kWh, home charger, website, cheaper price etc.

Let me know if I can help with some questions you might have
 

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Many thanks @alegar. I hadn’t actually noticed that distinction in the pricing / term between Excite and Exclusive. Makes the ad seem a little misleading, and the Exclusive is then £499 with minimum 3 month commitment.

I think in that case it would have to be the Excite which still I think has most of the key features most people would want.

Still, I’ve only just renewed with Onto so I’ll have the i3 until late Jan anyway and by then the 1 month offer may have disappeared entirely.
 

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Discussion Starter · #38 ·
Many thanks @alegar. I hadn’t actually noticed that distinction in the pricing / term between Excite and Exclusive. Makes the ad seem a little misleading, and the Exclusive is then £499 with minimum 3 month commitment.

I think in that case it would have to be the Excite which still I think has most of the key features most people would want.

Still, I’ve only just renewed with Onto so I’ll have the i3 until late Jan anyway and by then the 1 month offer may have disappeared entirely.
I would reccomend to have a chat with them (email, phone or they have a WORKING LIVE CHAT...), maybe you can book it now for delivery when your i3 goes away and only pay for it/delivery just before it happening. At this very minute, the delivery option only allows it to book its delivery until the 3/01/21, but it's just probably done automatically for the next 3 weeks.
 

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