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The ELMO DRIVE Discussion thread

79398 Views 666 Replies 43 Participants Last post by  GenerationGav
Hi All,

As some of you might know, I've just picked up my Renault Zoe ZE50 GT Line CCS from ELMO DRIVE today and, as I believe there is no one on the forum that uses their services yet, thought we could all have a place for opinions, questions, share feedback etc.

ELMO DRIVE are a subscription company for Electric Vehicles both brand new and used.
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1) You rent the car month by month, no deposit and no minimum term (when you book it, you pay a month in advance, delivery and a 1 off fee).
2) Rental includes insurance, mileages (you can choose how many), maintenance, breakdown and carbon offset donation included too.
3) You DO get a key.
4) Basic subscription is the car, but you can add to it up to 2 extra drivers (£10/each), a home charger (Ohme), renewable home energy tariff (So energy, with which you can also get an allowance of free energy for your miles, or if you don't use them for your own household energy), public charger subscription (unlimited polar for £10/month) etc
5) As per today (24/11/20) you can choose between brand new Renault ZOE ZE50 GT Line CCS, brand new MG ZS EV (both excite or exclusive) and they often have used Renault ZOE 22kWh and used Nissan Leaf 30 kWh.

If you are interested in joining you can use my referral code (they only one as far as I know) to give us both £50 off your first month: ISB2GG (they are implementing their referral scheme, but you can email it to them and they'll readjust it for you).

Elmo also offers some driving analytics, showing your miles driven, average daily, CO2 saved and your driving score. I will be showing more about this when I drive something first.

So far I have to say that I joined and booked the ZE50 at the end of last week and arranged the delivery very easily. Adding you license (I did not have any trouble with a EU one), address, payment details and other common info.
Today I received a text from Elmo with a link to Samsara's tracking, where I could see in real time the location and ETA of my car. The driver called me in advance anyway and show me a few things at the exchange. He basically drove it from 0. After a charge on the motorway (his), range was at 80% still showing 200 miles, I have to say I'm quite impressed.
The car came brand new basically, including a Type 2-type 2 charging cable, locking wheel nut and puncture repair kit. It did not come with granny cable not floor mats, although after contacting Elmo they said that you can ask for a granny if needed (it's just that most dont use it).

I'll be posting more soon, but now a few good pictures:
For those who know On.to/Evezy, this is quite important... it comes with a key!!

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For me the important thing to change was the lack of key, having to use an app and the price of a GTLine CCS. I liked the ZE40 a lot, but although you could do long trips with it, the 22kW charging was a bit too slow. Now I can have a key, and a cheaper ZE50 GT line!!
So far its clearly better than ZE40 in range, tech inside and B mode is quite aggressive in comparison.

Please let me know if you have any doubts and hopefully i can help other people interested in Elmo!
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I would definitely love to use them as my salary sacrifice car, however my employer (a university) only offers tusker (with their 2x the cost after taxes etc!!)
Just read the Elmo Salary Sacrifice paperwork. Minimum of 12 month commitment for people who subscribe through the scheme and it doesn't look you can break it. Hmmm.

Onto's seem to charge a £249 fee for booking a car (but covers delivery and collection) to the employer.


Can't see my HR department taking either to be honest.
Just read the Elmo Salary Sacrifice paperwork. Minimum of 12 month commitment for people who subscribe through the scheme and it doesn't look you can break it. Hmmm.

Onto's seem to charge a £249 fee for booking a car (but covers delivery and collection) to the employer.


Can't see my HR department taking either to be honest.
Isn't it the point of salary sacrifice that the employer doesn't have the car on their responsibility?

I'm sure others add an insurance/addon cost for those purposes!
Isn't it the point of salary sacrifice that the employer doesn't have the car on their responsibility?

I'm sure others add an insurance/addon cost for those purposes!
The wording says that it's the subscriber's (as in, my) responsibility. I've asked Elmo to confirm.

I guess the other part is if they'd make me pay any fees to keep my current car, and if they'd honour my current Grandfathered rate. Probably not...
12 months is the HMRC Rules for Salary Sacrifice minimum term, which makes sense.
First elmoCharge/Paua charge today at Connected Kerb.

RFID card worked fine - connect both ends of cable, tap on the unit, leave. Tap again to finish, remove cables. When I finished the charge the session appeared in the Paua App straight away.

Paua app is weird, but I will try it next time. The app for this location shows six units, but with serial numbers that don't match the actual units. Only when you select an actual charging unit do you see it's actual Serial Number, which makes no sense, so with this location I have a one-in-six chance of selecting the right connector each time.


I certainly won't be using the the elmoCharge/Paua system after this £100 credit goes though - 11p/kWh more at Connected Kerb, looks up to 18p/kWh more on Geniepoint rapids as opposed to using PAYG.
Your ID.3 almost with you then?
My Elmo MG5 will be here on Thursday, bit worried my ID.4 is going to be delayed and I've made a big mistake, but we'll soon see!
Picked up the ID.3 yesterday.
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Picked up the ID.3 yesterday.
Do let us know if you enjoy it. I'm hoping mine is around 6-8 weeks off, hoping there's no delays.
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Do let us know if you enjoy it. I'm hoping mine is around 6-8 weeks off, hoping there's no delays.
It's great: very simple get in and go.
I would not consider buying one myself, but very happy given it's near-free (£100/year in BIK tax; that's it) provided by my wife's job.
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Not going so well for my second elmoCharge/Paua charge, again using Connected Kerb.

Tried to use the App this time, but it wouldn't start correctly (would always say the post was in use, but it wasn't). So used the RFID card instead.

Gone to fish out my car this morning and it's showing four charges - all starting at 9pm last night (which is correct) - two showing 0kWh delivered, one showing slightly over 46kWh (but not the same). But I've been billed just over £21 for both these two charges.


Paua app seems to think I am still charging, but I am definitely not.
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Well, today's the day.

Zoe's had its last charge and a good wash inside and out. Now sat waiting for BCA/Cinch logistics to come and pick it up.

I've had my fair share of nightmare situations since I started just over two years ago, but I will definitely be sad to see the car roll away in a few hours time. I simply can't justify the £80/90 a month extra for the electricity now that the inclusive BP Pulse has been removed.
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Hi all,

I've taken out a subscription with Elmo and the car is due to be delivered next week (MG ZS SE).
My first EV, so thought this would be a good way to try an EV before committing long term!

Just a quick question, does the Paua app/ card offer a discounted rate at the chargers? or it is just an 'all in one' app grouping a few networks together?
I'm with Octopus energy and have signed up for their Electroverse card which I believe does apply a small discount, just wondered if Paua was the same?

Thanks.
Just a quick question, does the Paua app/ card offer a discounted rate at the chargers?
Some of them yes, some of them no.

For example - Connected Kerb is considerably more expensive, but GeniePoint I paid considerably less for on occasion.
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@Danny88 word of advice. If you use the Paua/elmoCharge card, download the Paua app and keep an eye on what you spend on it. Just been emailed (for the second time) saying I owe elmo money for my charging which is over what I have actually used with my elmoCharge card.
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We will be returning ours at the end of the 2 month minimum, which is end of March. Just in case you want that one :)
Just to conclude my ElmoDrive experience: car was collected well and smoothly, and no final "damage" charges.
We shall stick to the Id.3, while keeping an eye on used Tesla prices as a second car (approx. £30k for a Model 3 Performance is so appealing!)
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Some of them yes, some of them no.

For example - Connected Kerb is considerably more expensive, but GeniePoint I paid considerably less for on occasion.
Same, my local Connected Kerbs are 10p cheaper, though my local GeniePoint is the same price. Went to London over the bank holiday weekend, luckily the two IONITYs along the M4 and the Shell in Maidenhead were also the same price, so that's something.

@Danny88 word of advice. If you use the Paua/elmoCharge card, download the Paua app and keep an eye on what you spend on it. Just been emailed (for the second time) saying I owe elmo money for my charging which is over what I have actually used with my elmoCharge card.
THIS. I had Elmo send me an invoice for the charging even though I was still well under my £100 free credit. A quick support chat later an the invoice was cancelled.
THIS. I had Elmo send me an invoice for the charging even though I was still well under my £100 free credit. A quick support chat later an the invoice was cancelled.
They fixed this for me very quickly when I sent over the Paua App's charging history and they very quickly waived it both times. I think I owe them 85p but I assume it'll cost them more than it's worth to process the invoice.

I've only ever paid under the "pump" price once, which was a Geniepoint (said 58p when the pump was 75p) so not complaining about that. If I still had the car and the card ( :( ) I don't think I'd bother using it though, given it's on the whole not cheaper and it's hassle.


Quick tip: if you're using Connected Kerb (but not using the elmoCharge card) you can register ANY RFID card to their chargers and it'll start when you connect and wave it over the reader. I used my BP Pulse card.
I don't think I'd bother using it though, given it's on the whole not cheaper and it's hassle.
Same, I probably wont be using it once the £100 credit is through.

Quick tip: if you're using Connected Kerb (but not using the elmoCharge card) you can register ANY RFID card to their chargers and it'll start when you connect and wave it over the reader. I used my BP Pulse card.
Nice tip! ;)
Received my MG ZS through Elmo and loving it so far.
Just been looking through the thread and can see a few people have recommended Insurance4carhire to cover the excess, however I've taken the ElmoSave option and 'tied in' for a year.

Looking at Insurance4Carhire it's for a 60 day hire period maximum, so I'm assuming this would only be valid on the ElmoFlex option? / anyone on ElmoSave taken out the cover?
Received my MG ZS through Elmo and loving it so far.
Just been looking through the thread and can see a few people have recommended Insurance4carhire to cover the excess, however I've taken the ElmoSave option and 'tied in' for a year.

Looking at Insurance4Carhire it's for a 60 day hire period maximum, so I'm assuming this would only be valid on the ElmoFlex option? / anyone on ElmoSave taken out the cover?
It would depend how Elmo bill/arrange it. If you get a monthly invoice etc that shows the hire for just that month at a time you'll be alright, that's (mostly) all I4CH actually want to see. They won't know it's a 12 month contract I don't think.
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