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· Registered
1 Posts
Discussion Starter · #1 · (Edited)
Hi, am getting 'There's a problem. We were unable to connect you unit' error when trying to add my new home charger in the Pod-Point app on iOS Device.
Have contacted support but they are taking forever to get back to me.
Any one else had this and know a fix?

· Premium Member
12,846 Posts
Are you sure the unit is connected to your WIFI OK - what is the light on it doing? Who fitted it?

I had this problem with mine (fitted by local electrician) and ended up phoning them and they then resolved.
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