I had an Outlander PHEV for four years. I have now moved on the an E-Niro. For me, the Outlander was the "gateway" car that gave me the confidence to go full electric. I want to be absolutely clear that I do not wish to defend the poor behavior of some Outlander drivers, such as examples quoted in this thread. However, a some small crumb of comfort could be that at least some of these Outlander drivers of today will go on to be full electric drivers of the future.
The battery range of the Outlander is so limited anyway that I would say that in the 4 years (46,000 miles driven) that I had the Outlander I used public chargers maybe 10 times. I had a home Podpoint installed (now vital for my e-niro) and the battery only driving aspect came into play for short local trips, such as trips to local supermarkets and back home to charge on the pod point. In that sense the battery aspect was useful as alot of day to day trips were of that nature.
For longer trips, i soon concluded that it just wasn't worth the hassle and time to stop, say, at an MSA on the off chance that an ecotricity might be working, wait for say 30 minutes for what - maybe 20 miles of battery driving max at motorway speeds in the heavy outlander. If i was driving London Manchester, that would be a lot of stops and while there would be some financial gain over petrol costs, i just didnt have the time / desire to keep stopping time and time again on a long journey. Plus i'd end up buying a coffee and snack in the MSA and spending money!
The rare occasions i actually used a public charger were when there happened to be one at a precise location i would have gone to anyway. Just not worth the deviation to find a charger (which may or may not be working) for the limited range when i was away from home. And these were car parks with a number of type 2 fast chargers (not rapids) and always i was the only car using one!
Having been an Outlander driver for four years, it amazes me that there are people out there who hunt down charging points. I see there is a technical financial gain / environmental gain of course for using electric with an Outlander, but the Outlander isn't cheap anyway and not fuel efficient on petrol at all (especially at speed) so if money saving is your thing, you wouldn't get an Outlander in the first place and if you are really big on the environment, you'd go full electric.