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Discussion Starter #1
This was posted on the same day as London to Edinburgh drive..

http://www.evdl.org/archive/index.html#nabble-td4667634

"So, I was on a trip W/bound on the M25/M4 today and had Chademo'ed 40 miles after leaving home with a full charge to 80% at Nissans HQ at Maple Cross, no issues. Got to Reading Services and had to get round to the E/b side as W/b Chademo was U/s, got the manager out to kindly open the access barrier, connected as usual to ecotricity's Chademo and got a ground fault error. Tried again, same thing. 5 miles remaining. What to do? Managed to get thru to ecotricity's help line who suggested going to Nissan in Reading but the post code (correct) takes you to the wrong place and twice round a busy dual carriageway before finding it (bear right at the BP and it's next to Audi). They were helpful and let me charge BUT despite it starting up ok, it kicked me out with a 'can receiving error'. Tried the button to resume and it did but kept on giving the same error after 10-30 seconds of charging. Thinking I'm well stuck now with no miles at all, I spoke to the management again who
said it was working fine for their Leaf, that morning. So tried ringing Peugeot who could only offer the AA. Went back to the charger and tried again and it charged for about one minute and then gave same error. Noticed that each time i did this the car was charging a percent or two. By the time AA turned up (saying they thought it was a flat ICE battery and therefore no help at all) I was at 50% having been at Nissan for an hour.

Then, after another few resets it continued without error. Believe this is due to the much lower current being drawn by now (50A compared with 120A when empty). So AA cleared off, I continued charging normally to 80% and then again to 85%, then drove on to Membury Services. Charged perfectly normally on the Chademo there. By now raining significantly. Off to Leigh Delamere services. Guess what, again after initially starting to charge, the ecotricity chademo kicked me out again with a ground fault error again. By now it was raining quite hard. Ecotricity help line not answering anymore. Gave up trying to get where I was going, another 60 miles, and decided to divert to sister - 15 miles away but only 10 miles range!

Managed to get to other side of services (nightmare) and, would you Adam and Eve it, Chademo works perfectly normally. Quick 10 mins fast charging and off to sisters in time for dinner.

So, convinced problem is not with car as surely it would either charge normally or not at all (?) but equally convinced chargers should have a canopy to keep rain out of 300+V, 120A connections and that they should get fixed quicker!

Not very impressed and realistically unlikely to trust ecotricity fast charge network again for a long time."
 

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Discussion Starter #4 (Edited)
I thought I'd read that this was some bug that affected the i-Miev rather than a more general issue with the RC's?
Many drivers are reporting issues not just i-Miev... CHAdeMO is old technology and IMO should be reliable.

I also hope the helpline remains EV brand agnostic - "Ecotricity help line not answering anymore" ;)
 

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Many drivers are reporting issues not just i-Miev... CHAdeMO is old technology and IMO should be reliable.
I know there are issues but this case seems unusually bad.
I also hope the helpline remains EV brand agnostic - "Ecotricity help line not answering anymore" ;)
What leads you to think they weren't answering just because it was an i-Miev driver??
 

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Discussion Starter #6 (Edited)

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I thought I'd read that this was some bug that affected the i-Miev rather than a more general issue with the RC's?
This is my home patch and I drive an i-Miev - so I have some insight. The RC at Reading W has never worked with the - iMiev. Though it it has worked for Leafs - I have reported it 4-5 times.
Same situation at Nissan Reading. On the day it was installed (Apr 13?) with the DBT engineer present we had the error and the Service Manager has witnessed the error on many occasions. The technique used here was one that I have discovered. You gain 1-2% every reset and if you are lucky it may eventually engage normally. The garage staff have always been super-friendly and there is no blame on them; however, Nissan and DBT must know that there is brand selectivity - intentional or otherwise. The error code refers to the protocols used for handshaking between the unit and the car. The power delivery is initiated and the DV voltage goes to 400+, but then crashes.
The Southampton Nissan Dealership's RC (last summer) was returning the same fault/behaviour.
Frankly it is just another example of the 'brittle' EV infrastructure. There is no mechanism to improve the reliability and availability of any charging post - anywhere and at any time. Post operators do what suits them.
There was a time when I got angry and indignant; however, I now take it in my stride. I am more aware of my fallback options and drive accordingly. On longer trip its often one charger and no fall back!
Reading has several fast chargers to fall back on and this was really not a 'big deal'. A sort time spent on either of the chargers at Green park, would have ensured enough range for Chieveley!
Its all part of the 'free motoring' challenge!
 
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