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Many drivers are reporting issues not just i-Miev... CHAdeMO is old technology and IMO should be reliable.
I know there are issues but this case seems unusually bad.
I also hope the helpline remains EV brand agnostic - "Ecotricity help line not answering anymore" ;)
What leads you to think they weren't answering just because it was an i-Miev driver??
 
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