[Alessandro Volta of Como]

Not exactly like Tesla but a step in that direction.

“The agency contract for the ID. family is another important milestone in the future orientation of our sales model,” says Holger B. Santel, Volkswagen’s Head of Sales and Marketing in Germany. “For the first time, we will be the customer’s direct contractual partner, while their familiar Volkswagen partner remains involved in the process as the agent. This partner can focus primarily on its role as a customer consultant and we also reduce the financial burden. The concept takes account of the shift in customer expectations towards a seamless buying experience between the online and offline worlds.”

Read the full thing here VW & Dealers agree on ID. sales model - electrive.com

 

[M C Williams]

I see it is in Germany, that is how the BMW i3 is sold in this country.

Will they do the same for the UK?

 

[Marcus Mascord]

I pre-ordered my ID.3 1st online and VW promised we would get news first and be treated specially, the communications have been dismal. On the other hand my local dealer where my ID.3 will be delivered from has been absolutely fantastic, seems VW are the weak link not the dealers. If VW want a more online model they have a lot to learn.