This morning I set up my wife to use the We Connect ID app for our ID3.
First try involved downloading the We Connect app and going through the entire registration process to be told after I'd entered the car's VIN that I had the wrong app.
Second try involved downloading the We Connect ID app and repeating the registration process for my wife, password, PIN and all, only to be told that she can become the Primary User but I have to stop being connected at all. There is no option for a secondary user!
Third try, after Googling VW user forums, involves setting up the app on my wife's phone but pretending to be me. That works. So one user is allowed to use two phones but the app will not recognise two users of the same car!!!
The work-around that I found was dated 2021 and included an optimistic hope that this will be sorted out soon in a software update. Our car is on 2.4 so carry on hoping, guys!
First try involved downloading the We Connect app and going through the entire registration process to be told after I'd entered the car's VIN that I had the wrong app.
Second try involved downloading the We Connect ID app and repeating the registration process for my wife, password, PIN and all, only to be told that she can become the Primary User but I have to stop being connected at all. There is no option for a secondary user!
Third try, after Googling VW user forums, involves setting up the app on my wife's phone but pretending to be me. That works. So one user is allowed to use two phones but the app will not recognise two users of the same car!!!
The work-around that I found was dated 2021 and included an optimistic hope that this will be sorted out soon in a software update. Our car is on 2.4 so carry on hoping, guys!