[Stuartw]

Just updated the version of We Connect on my iPad.

now cannot log in!

 

[vimuston]

Just updated the version of We Connect on my iPad.

now cannot log in!

I'vd had the same problem today all day. Yesterday it worked fine.

 

[BruceH]

I suspect this is a problem at the server side; my app on iPhone hasn’t updated recently but i couldn’t log in earlier (fine yesterday). I can now login (very slowly) but no data is present and it can’t connect to my car. Probably need to give VW some more time to fix it.

 

[Stuartw]

I suspect this is a problem at the server side; my app on iPhone hasn’t updated recently but i couldn’t log in earlier (fine yesterday). I can now login (very slowly) but no data is present and it can’t connect to my car. Probably need to give VW some more time to fix it.

Yes, you were right. App on phone which wasn’t updated would not connect either. Today both ok.

 

[Fang2260]

I find it never works properly. Something is always missing.

 

[Somex]

Agreed, the bit that's missing is the bit that makes it work, net result, its bordering on useless, furthermore (I think) don't they have the nerve to ask you to pay after 2 years?

 

[Fang2260]

Agreed, the bit that's missing is the bit that makes it work, net result, its bordering on useless, furthermore (I think) don't they have the nerve to ask you to pay after 2 years?

Yes they want you to pay. I for one will not be paying anything to VW for this pretty useless app.

 

[Somex]

Well done that man! I fully intend to do likewise.
"Unfit for purpose" is the phrase that comes to mind.

 

[BruceH]

Interesting, I find mine works the majority of the time, and I frequently change charge timers for Agile tariff purposes. there is the odd glitch, but not as many as with Nissan app in my experience. Perhaps with ID.3 coming on stream we can expect a beefier backend across all platforms?

 

[Neilto]

Yea its a bit em flakey. Their help line is good but my latest failure requires a reset using ODIS whatever that is so the car needs to make a 70 mile round trip to the dealer for that to happen. The renewal date is 28th Jun - its not looking good for renewal!

 

[Neilto]

Its interesting that ID3 will be released without Apple car play etc. Obviously software is not a VW strongpoint. £8,000,000,000 to develop and they can't even get it to talk to a iPhone!

 

[Neilto]

HA HA - Even if you try to renew it won't accept payment from either paypall or credit card. Like I say software not their strong point. They are quite good a getting blue spinning gearwheels on your screen though!

 

[Fang2260]

Mine is still showing no data . Its a hopeless waste of time.