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Renault Zoe Intens Q210 22kw 2013
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Zoe ZE40 R90
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Discussion Starter · #3 ·

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Renault Zoe Intens Q210 22kw 2013
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Only up to 2017 models though...
wonder why? - didnt the r-link evolution be fitted from 2013 until 2019 when mk2 zoe got a different infotainment system (easylink is it?) ?

When i bought my card from ebay the listing said 'from 2014-on Zoe' and I have a 2013 Zoe ... but took a chance and it worked on mine fine
 

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had an R240, got an R90, might get a ZE50
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Good shout @Eclectic
ThIs is also Version 1055 which was released by TomTom on August 2020, whereas up to last week only version 1015 was available on R-Link. 1015 was August 2018 !
 

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Zoe ZE40 R90
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Discussion Starter · #6 ·
wonder why? - didnt the r-link evolution be fitted from 2013 until 2019 when mk2 zoe got a different infotainment system (easylink is it?) ?
You're right Andy, as far as I know. I have no idea why Renault online services are such a mess, I have a 2018 ZE40, and having just had Renault Multimedia agree to renew my ZE services and Traffic FOC, I have been several weeks now with them trying to implement traffic, and the contracts showing in the App!

I have to give R-Link Helpline UK full credit though, I have been emailed regularly and asked to upload screenshots, version numbers etc, and yesterday recieved a call from Lisbon (where I now assume they are based!) updating me on current progress. They really are trying to sort this out, but I'm just amazed that it is such a job for them. I can only assume undocumented changes to the system are the problem.
 

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Renault Zoe Intens Q210 22kw 2013
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Good shout @Eclectic
ThIs is also Version 1055 which was released by TomTom on August 2020, whereas up to last week only version 1015 was available on R-Link. 1015 was August 2018 !
Latest maps for SD card for r-link seems to be V10.15 (maybe not to be confused with 1015 update for the TomTom GPS standalone sat-nav units?)
 

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had an R240, got an R90, might get a ZE50
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577 Posts
Rlink website states the map is V1055 which is the TomTom map version V1055 which was released generally in Aug 2020. This has only just become available for Zoe users via the Rlink website.

Whether 10.15 SD card holds map V 1015 is a question I’m not interested in as I buy the download from the website and update my SD card.
 

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2017 Renault Zoe (ZE40) Q90
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I purchased the V1015 ( Feb 2020 ) last Year for £40 and 3 years TomTom LIVE & Connectivity for £100
Someone did mention the Maps are always about 18 month behind ?
The Uk only maps always cost more than the Western Europe maps


143708


screenshot-help.tomtom.com-2021.04.20-21_00_14.png
 

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had an R240, got an R90, might get a ZE50
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577 Posts
I’m pleased with my new map. A local speed limit was being displayed as 50 mph, but is now showing as the correct 40 mph limit. The limit was reduced some years ago.
I do find the over speed “bong” very useful, much less annoying than a speeding fine or worst. My ZE40 (Rlink) now has a later map than my son’s ZE50 (easy link) which I have also just updated.
 

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Renault Zoe Intens Q210 22kw 2013
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I’m pleased with my new map. A local speed limit was being displayed as 50 mph, but is now showing as the correct 40 mph limit. The limit was reduced some years ago.
I do find the over speed “bong” very useful, much less annoying than a speeding fine or worst. My ZE40 (Rlink) now has a later map than my son’s ZE50 (easy link) which I have also just updated.
great. so where did you get the Map SD card in the end @BogieMan ?
 

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had an R240, got an R90, might get a ZE50
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577 Posts
@Andy-Zoé-User all done through R-link, it was a long wait (about 2 years ) for them to make these later versions available, TomTom versions are issued every 3 months but Renault don’t react so regularly.
 

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Renault Zoe Intens Q210 22kw 2013
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@Andy-Zoé-User all done through R-link, it was a long wait (about 2 years ) for them to make these later versions available, TomTom versions are issued every 3 months but Renault don’t react so regularly.
ah right , thanks for the info - same with some other car manufacturers with satnavs built in, the map updates are not that frequent
 

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had an R240, got an R90, might get a ZE50
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577 Posts
I looked last night and also this morning and they have also disappeared for me.
Hopefully they’ll be back soon with another update.
 

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had an R240, got an R90, might get a ZE50
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577 Posts
It looks like the website is being rebuilt ie in house terms it’s an empty shell and not a show house. A new website must be on its way.
 

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Renault Zoe Intens Q210 22kw 2013
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have you tried ordering through the R-LINK store app actually on R-LINK radio in the car? - you wont be able to actually download the map / update over the air and will still need to take the SD card out of the car and download it through RLINK toolbox programme on your laptop, but see if the map you want is available through the rlink radio itself in the car
 

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2017 Renault Zoe (ZE40) Q90
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( 21st May 2021 )

Just got this Reply From Renault :

Thank you for contacting the Renault Multimedia and Navigation Helpline.

I am contacting you following the webform you completed on Wednesday regarding the update of the map for your R-Link, the R-Link Store catalogue is currently being updated.

We are verifying what are the alternatives we have at present and should have an update for you next week.

If you have any further questions, please do not hesitate to contact me by replying to this e-mail or calling me on the number below. Your case reference is 4-10647989 and I am here to help.

Kind Regards,

Paula Carvalho
Customer Service Representative
Renault Multimedia and Navigation
Tel: +44 344 369 0000
9:00 AM to 5:30 PM, Mon to Fri
 
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