Joined
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121 Posts
Hey,
I placed my order (paid, filled out OLEV grant and their site survey pics and form) a week ago today and it's like the company has vanished off the face of the earth.
Leading up to deciding to get a Pod Point what convinced me to get it was that they were the only company that was replying to questions/emails within a few hours, everyone else I emailed with questions, some haven't even replied yet (Special award to Chargemaster in particular who took... let me count here... 38 days to reply to my email, when I replied back it said the address was no longer used and it's still on their website as their primary contact).
Since then I've emailed twice without reply, phoned and was assured they would get back to me with an answer and yet?
They feel like a car dealer, got my money now, who cares!
I placed my order (paid, filled out OLEV grant and their site survey pics and form) a week ago today and it's like the company has vanished off the face of the earth.
Leading up to deciding to get a Pod Point what convinced me to get it was that they were the only company that was replying to questions/emails within a few hours, everyone else I emailed with questions, some haven't even replied yet (Special award to Chargemaster in particular who took... let me count here... 38 days to reply to my email, when I replied back it said the address was no longer used and it's still on their website as their primary contact).
Since then I've emailed twice without reply, phoned and was assured they would get back to me with an answer and yet?
They feel like a car dealer, got my money now, who cares!