Call Renault customer services and tell them your not happy that your dealer is refusing to carry out the BMS (and other) updates that you know your car needs quoting the actis codes. CS number 0344 335 0000Thanks everyone for the help, finally managed to get the car booked in with the dealer...however
Just had a call from the dealer (car due in Tuesday) been told that 89% SoH (now 88%) isn't enough for them to do anything, they will only do any work under the warranty when the battery is below 80% in the first two years...!!
To them there is no issue with the battery/BMS, again quoting the ACTIS codes to them and even linking them to this forum they still don't understand why a 89% SoH battery reading on a 7month 3000 mile car is an issue. They even said they have spoken to Renault and they confirm there is no BMS update or fix and this is just normal wear on the batter!
However they did offer to swap plates to the green ones for £20