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Zoe windscreen water ingress

17404 Views 48 Replies 16 Participants Last post by  KB-
Afternoon all

Strange problem with the ZOE today.

SWMBO pulled off the drive this morning only for a torrent of water to come into the passenger foot well.
Doors seals all OK, no leaves in the scuttle panel.

The carpet and sponge sound deadening are absolutely soaked.

Dried off as best as I can.

Spraying water around the doors/ wings and bonnet no water ingress,.

However as soon as windscreen is sprayed water pours in from behind the glovebox.

Surely has to be a faulty windscreen seal/ failed bond ??

Frustratingly just out of its manufacturers warranty - extended it but guess what’s excluded - water ingress !!
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I had this with my first Zoe, and it was fixed under warranty.

Maybe you can get it looked at if you can prove it was pre-existing?
Thanks

Was it a faulty screen seal?

We had the screen replaced by Autoglass when the car was literally a month old (hit by a stone) and it’s not been an issue until today.

The amount of water pouring in is mad - just come off the phone to Autoglass as when I dug out the paperwork they offer a lifetime guarantee on their work.

Fair play to them- they’re coming Monday to remove / rebond - and are fetching another screen in case they break the old one."

I just can’t get my head around how it’s started from nowhere and the amount of water actually coming in!
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I think so.

Weird that you haven't noticed it before.
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I know - that’s what I don’t understand.

It’s definitely coming in at the bottom of the screen- just poured a couple of litres of water along the bottom seal and it fills the footwell straight away - there’s some gap somewhere!
It might be that the cold weather has caused something to fail suddenly.
Quick update

Starting to think it might not be the windscreen after all,

Shining a torch into the aperture under the scuttle panel shows a pool of water - blocked drain hole perhaps?

Gently spraying water into the aperture sends water into the footwell ...
Going to have a proper look in the morning as I can’t get the wiper arms off ( looks like I’ll need a bearing puller)

Anybody know what the drain point looks like (ie is it obvious what it is) ?
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We had the exact same problem with our Poxhaul Vectra, the drain where the air intake for the ventilation was got gummed up and all the water that came off the screen filled the cavity up until it poured into the blower box inside the car and then into the foot well.

I know its not a Zoe but this was our issue as described here go to about 1.20
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Perfect

Identical issue - Going to have a proper look on the morning when I can get the wipers off.
Ok - managed to get the wiper arms off and the scuttle panel.

It’s like a swimming pool.

Can’t see a great deal in the dark but I’m guessing the drain points are the back rubber bits against the bulk head,

Passenger side doesn’t look too difficult to get to but the drivers side looks a pain to get to because of the wiper linkages / motor.

What a shit design - not specific to Zoe’s but all the same. Not the kind of thing that’s going to be checked during service either.
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The video says to discard the plastic drain, which is very bad advice.
The drain is to allow water out and also stop engine bay fumes entering the car.
If it’s removed water gets out better, but there is nothing to stop any carbon monoxide generated by a fault condition from entering the vehicle.
However, Zoen should not be able to create fumes, apart from an electrical fire, so hopefully we should be OK.
Sorted it,

Both drains blocked solid with gunk.

Passenger side was easy to do with my tool of choice- a metre length of twin and earth.

Drivers side was a pain to get to - had to remove the wiper motor to ease access but even then it wasn’t easy.

Four years of crud now cleaned, water streaming from the bottom of the wheel arch liners and no more water ingress.

Carpet peeled back, sound deadening squeezed and drying out
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Nice one, this is obviously going to be a issue moving forward with the older Zoes.
Nice one, this is obviously going to be a issue moving forward with the older Zoes.
Is it thought? You don't know the circumstances in how this car got all gunked up... perhaps it was parked under a tree for a couple of months prior to the OP buying it, perhaps the original parked next to a small leaved tree and never washed the car?
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<sarcasm>Come on @Sandy , you are such a spoil sport. Everybody knows Renault designed the drains specifically for the ZOE and of course they effed up, especially with something so new and never-done-before as this is. And then they are French.</sarcasm>

@EV Chris all in good spirit and with a smile my friend :)
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Is it thought? You don't know the circumstances in how this car got all gunked up... perhaps it was parked under a tree for a couple of months prior to the OP buying it, perhaps the original parked next to a small leaved tree and never washed the car?
Bought brand new - Renault Manchester had it on site for three days before we collected it.

Yes, we live in the sticks , plenty of trees and leaves but washed at least every two weeks.

Said it before and I’ll say it again. Absolutely shit design. Getting to the drain points is a nightmare- especially the drivers side. The pipe is also slightly higher than the surface so a degree of water will always pool.

No 4 year old car should suffer water ingress due to a blocked windscreen duct that’s not even a scheduled service item.

Without sounding sexist, I can turn my hand to most things - but all Mrs zelee wants to do is take her car into a Renault dealer once a year - she couldn’t have cleared the ducts on her own or pissed about drying the interior.

And if you think the drain ducts are bad - don’t even get me started on the sound deadening that appears to retain 1000 times it’s own weight in water!
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My friend’s Volvo suffered from blocked drains, but unfortunately the engine management computers were mounted behind the bulkhead. Yes, the computers did go phut. Then the garage broke his windscreen fixing it. Then he wrote it off driving back from the garage.
How about a photo of where the vents are, I had a feel about and they were not obvious.
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No picture I’m afraid - I was freezing and wet through so photos were the last thing on my mind.

You can’t miss them - raised black plastic oval ( about an inch wide) at the back of the suspension legs towards the bulkhead.
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Yes, we live in the sticks , plenty of trees and leaves but washed at least every two weeks.
Well all I can say is the gunk didn't get there by magic, something got into the drain holes to form the gunk (rotted down leaves, pine needles?). My car is a 64-plate and my drain holes are like new.... I used enjoy detailing my car and deep clean washes every couple of weeks but the last 2 years (2 young kids) the car is lucky if it gets a quick once over every 4-6 weeks.
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