I have a 3yr old Zoe R135 ZE50 which has started showing an “AC charging impossible” error. This is my third Zoe so I am familiar with the Zoe’s “sensitive” Earth requirements and some intermittent charging errors in the past. Previously these have lasted a couple of days at most with the reset sometimes triggered by using a different charger. However, this time the car has had the error for 4-5 days.
I have tried a 7kw charger at home, granny cable at home, a 7kw public charger, a 22kw public charger and a 50kw CCS public charger. I got the same “AC charging impossible” error for all of these other than the CCS charger which worked fine, presumably because this is DC charging.
A month ago, the car didn’t charge overnight and then the starter battery drained - the breakdown service recharged the starter battery and then the car worked fine. Given this, I thought the issue might be the same this time, even though the starter battery still worked. So I called the breakdown service again who came and found the battery was fully charged.
Is there anything I can do to force a reset on the car? The local Renault dealer can’t look at the car for weeks and the CCS charger is both inconvenient and expensive.
Thanks!
I have tried a 7kw charger at home, granny cable at home, a 7kw public charger, a 22kw public charger and a 50kw CCS public charger. I got the same “AC charging impossible” error for all of these other than the CCS charger which worked fine, presumably because this is DC charging.
A month ago, the car didn’t charge overnight and then the starter battery drained - the breakdown service recharged the starter battery and then the car worked fine. Given this, I thought the issue might be the same this time, even though the starter battery still worked. So I called the breakdown service again who came and found the battery was fully charged.
Is there anything I can do to force a reset on the car? The local Renault dealer can’t look at the car for weeks and the CCS charger is both inconvenient and expensive.
Thanks!
