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Intelligent Octopus with Smart Charging Off

2.4K views 20 replies 11 participants last post by  msej449  
#1 ·
The T&Cs say you need to do at least one smart charge per month to stay on IO, but has anyone tested that? I ask because we have two EVs, only one of which works on IO, and we rarely need slots outside the 6 hours. I generally do one smart charge just to make sure I'm following the rules, but I'm curious if anyone has turned their smart charging off but stayed on IO to get the six hours...
 
#2 · (Edited)
Current T&C's (depending when you signed up) don't state that any more, just that you have to have a device connected/authorised.

When I first signed up to IOG, I was not paid for export, so had Smart Charge turned off, and charged the car mostly from solar and then fixed overnight schedules, and that was probably for at least 3 months, I didn't hear anything from them.

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#4 ·
Interesting they've removed that in the T&C. I wonder why, may be they are not keeping track time since previous smart charge?

I have smart charging turned off in Octopus devices page and car plugged in whenever I get home, charge back up with dumb schedule. Because smart charging requires me manually turning off V2H load matching.

I try to remember doing a smart charge every week, sometimes forget.
 
#6 ·
Interesting they've removed that in the T&C. I wonder why, may be they are not keeping track time since previous smart charge?
The initial change was to Intelligent and the hypothesis at the time was because Intelligent would embrace other devices but that has been split off into Intelligent Flex now. I think due to the number of different devices you can now enrol its easier just to say a device has to be registered.
 
#7 ·
I spoke to Octopus today after asking questions on IOG by email getting no reply. Their phone sent me via sales to technical who turned out to be installations back to sales. I asked about IOG waking my EV6 frequently & depleting the 12V battery. They told me I dont need to use their app I can schedule a charge using the Zappi app & I would get the IOG rate. If that's the case what is the point of more expensive Octopus Go?
 
#10 ·
…. what is the point of more expensive Octopus Go?
Daytime, on-demand, cheap rate charge slots?

So, over the last 14 months I’ve always got day time, 7.5p charge slots, on-demand whenever I’ve asked for a completion time outside of the fixed 23:30-05:30 window.

But while this is useful given my particular circumstances, I can see that it might not match everyone’s use profile, and that other tariffs might well suit them better.
 
#8 ·
The intention is they control it, but if there are known issues they will let owns 'off' and let them run a manual schedule until they can fix the issue or remove the car from IOG support. So you have manual for now, but they may remove the car in future if the can't resolve the issue with the EV6. However, as you have Zappi, why don't you enrol that and use that as the IOG device?
 
#12 ·
Or just set your ‘Ready by’ to be a convenient time earlier?

For example, if you have a of domestic load you’d like to run while charging the EV, ahead of 23:30, then just ask for the car to be ‘Ready by’, say, 21:00 and see if Octopus are happy to give you slots before then (this is on IOG).
 
#15 · (Edited)
Just as a test, I set mine just now to add 30% by 15:00 and it automatically rolled the day forwards to tomorrow:

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So my scheduling window is up to 24 hours ahead, as far as I can see. And which is borne out by my charging experience.

My ‘Dynamic Charging’ is enabled: But the thread title says “Smart Charging Off” - I’m not sure if it the same thing, but if it is, why would you turn it off on IOG? Dynamic (smart?) charging is what IOG is all about.

Just to clarify - all this is based on my using my Ohme app as the point of control, not the EV app, and not the Octopus app.
 
#16 ·
Hmm. Is that the car's or charger's app? I'm using the Octopus app to control everything. I just have my Tesla set with a slightly higher charge limit than I want with a ready time purely to stop it charging as soon as it's plugged in. The Octopus app just has a rolling 12 hour window to set a time.
 
#17 ·
When I switched from I-pace to ioniq5 it wasn’t supported, so had to wait till Zappi was and that was many, many months, during which time I just used schedule charging and only smart charging once Zappi was supported.
Doubt they are too worried about this, but ultimately suspect they will enforce one day.
 
#19 · (Edited)
I’ve only ever used the Ohme charge point app to manage charge sessions. The EV and EV app is simply set to charge immediately.

Peugeot don’t integrate with anything, so I don’t have the option of using the Octopus app as the management point.

With the Ohme/Octopus integration and Ohme app I get 23:30-05:30 as the fixed 7p/kWh cheap ‘window’ plus day time charging at the cheap rate, on demand, for ‘Ready by’ times outside that. So for example, I regularly plug in in the morning for a ‘Ready by’ time between 12:00 and 16:00, thanks to the unpredictability of my diary.

At first, I asked for day time charging on the basis that if Octopus could do it at the cheap rate that’d be a bonus, but I would still be prepared to pay the day rate if they couldn’t. But over the last 14 months, I’ve always got a day time cheap charge session whenever I’ve asked for it. I do about 5 day time charges for every 7 night time ones.

Given this experience, I’ve become fairly casual about recharging. I don’t ramp up the EV to 80% as soon as I can but leave it around 50% until the night before I definitely need the 80%. I know I can get a cheap day time charge at short notice if my schedule changes. I also now have 9 Shell fast charge points and 8 Sainsbury’s fast charge points within a short drive from home, so can always use them if I really need to.
 
#21 · (Edited)
When my friend visits in his BMW iX3, this has full integration with everything and there's a plethora of approaches I can take to recharge it. This includes using the MyBMW app, the Octopus App with MyBMW login, the Octopus app without that, the Ohme App with MyBMW integration and the Ohme app on its own. We've tried various combinations, including setting stuff in the EV itself, and in the end, I just use the Ohme app with the iX3 the same way I do with the e208. This means I give up being able to set a charge% ceiling (e.g. 'charge to 80%') and set a charge% to add, but it's consistent with how I do it for the e208 and I know what to set and how the session should progress and this approach always works, whereas using the others sometimes fails, usually due to conflicting parameters set in two or more places.

In some ways, the whole EV-Chargepoint-Supplier setup for charging is both too complex and too unsophisticated. Too complex because it involves multiple hops around the internet as EVs, charge points, and servers communicate (or try to), often across countries, and using different protocols (IP, WebAPIs, 4G, 5G etc.), yet is unsophisticated because otherwise simple functionality we want as users often isn't there (like 'what's the state of charge?).