There have been one or two people here it happened to. Though I think I'd spend the £149 on a 2nd hand one from ebay. Then anything goes wrong, you can just swap over in half an hour, rather than wait a week for podpoint to pull their finger out.

 

Podpoints which fail are invariably beyond any form of repair, Podpoint simply insist you cough up £600 for a new one.

You risk wasting £149 or gaining £451 depending on if it fails within 2 years or not.

Depending on how it gets used and how well it was installed to begin with it might easily outlast the extended warranty or it could fail the day after the standard warranty expires as many seem to have found.

If it were me I'd honestly accept the risk of failure and keep the money to go towards something better if and when the Podpoint did fail.

Gaz

 

Nobody is implying any kind of correlation between the expiry of the PP guarantee and the failure of the internal Wi-Fi module, which enables two-way contact with the PP mothership, very soon afterwards.

It's obviously pure chance, and a case of multiple instances of bad luck. It just happens that there have been dozens of reports of such a coincidence. That's how the coincident concept works.

And those are just the ones that we hear about. Mine was included in that same obviously bad luck and bad timing experience. Together with the same kind offer to fit a new unit at a discounted price. Which was declined. To be fair, it has worked flawlessly for another three years as a dumb charge point, with all the necessary 'smarts' supplied by the car.

 

Nobody is implying any kind of correlation between the expiry of the PP guarantee and the failure of the internal Wi-Fi module, which enables two-way contact with the PP mothership, very soon afterwards.

It's obviously pure chance, and a case of multiple instances of bad luck. It just happens that there have been dozens of reports of such a coincidence. That's how the coincident concept works.

And those are just the ones that we hear about. Mine was included in that same obviously bad luck and bad timing experience. Together with the same kind offer to fit a new unit at a discounted price. Which was declined. To be fair, it has worked flawlessly for another three years as a dumb charge point, with all the necessary 'smarts' supplied by the car.

That's interesting about connected ones failing soon after the 3 years. I have never used the wifi on mine, but I see it's still working at 5 years when I connect my satnav to the home wifi. Could the mothership maybe send a 'self-destruct' signal?

 

I don't remember ever receiving this offer from PodPoint. I had mine installed in 2018 as part of a finance arrangement for a Nissan LEAF 40.
Mine still works, but I am tempting fate?

 

Not a chance I'd pay £149 for an extended warranty, thats 25% of the cost of a brand new one, I'd risk it for a biscuit.

 

On a good note, my Podpoint cost £350 as the grant was still a thing, I then got a bribe from Podpoint to make up for them telling me lies which they thought they'd get away with and I then sold the unit for a mere £100.

It therefore cost me £150 but I only used it 10 times. So still very expensive.

The chargepoint it was replaced with cost less to install seeing as everything was in place, the cable alone would have cost more than the £150.
Overall I'm guessing I had a lucky escape given the number of reports of them going bad.
That said, more people write about failures than write about nothing going wrong but regardless of how few failures there actually are in the great scheme of things the overriding poor level of customer care is plain to see.

Gaz

 

I'd put the money towards a modern replacement. I've been using my PodPoint Solo in dumb mode (using either the car's scheduler or predominantly IOG) for over 3 years since it had multiple failures which PodPoint wouldn't address. IMHO it had poor hardware design - but maybe they've improved that.