We have all seen the posts about 12v battery failures, but we seem no further forward with the actual cause. Hyundai seem mute about it and whenever I see a post it seems there is no definitive stated cause. In fact many times I see reference to a new 12v battery being fitted but no information as to if the old battery was actually load tested or any information is the tech involved even looked at the other battery data that they can apparently see.
What we know about this issue so far seems to be that if the 12v battery fails there are 3 possible causes
a. Either the battery is defective (so get a new 12v battery)
b. or it is not being correctly maintained by the car and hence topped up from the HV battery. There has been at least 1 report of a 12v battery sensor failing that meant the battery was not being correctly maintained.
c. or it has been loaded more than normal.
For this reason, I have had a BM2 battery monitor connected to my I5 12v battery since purchase and it was on my Kona for 4 years before that. A BM2 or the service tech using Hyundai kit should be able to see what is and has been happening to the battery and therefore see if it is being charged as expected. Similarly, a BM2 or the Hyundai tech will be able to see if there is unexpected loading. Excessive loading could be caused by such things as not leaving the car in the On or Utility mode when using other electronics or overuse of high-power items like the tailgate or excessive polling of Bluelink. In addition, excessive loading could be caused by a defect. In the past charge port failures and ICCU failures have been identified causes.However, I have seen no reference to any such data by people who have had a 12v fail.
Plenty of posts about 12v failures but no reports of actual causes. Some have had the 12v replaced but again no clear report about any load testing of the old battery or info from Hyundai about what info they could see.
What we know about this issue so far seems to be that if the 12v battery fails there are 3 possible causes
a. Either the battery is defective (so get a new 12v battery)
b. or it is not being correctly maintained by the car and hence topped up from the HV battery. There has been at least 1 report of a 12v battery sensor failing that meant the battery was not being correctly maintained.
c. or it has been loaded more than normal.
For this reason, I have had a BM2 battery monitor connected to my I5 12v battery since purchase and it was on my Kona for 4 years before that. A BM2 or the service tech using Hyundai kit should be able to see what is and has been happening to the battery and therefore see if it is being charged as expected. Similarly, a BM2 or the Hyundai tech will be able to see if there is unexpected loading. Excessive loading could be caused by such things as not leaving the car in the On or Utility mode when using other electronics or overuse of high-power items like the tailgate or excessive polling of Bluelink. In addition, excessive loading could be caused by a defect. In the past charge port failures and ICCU failures have been identified causes.However, I have seen no reference to any such data by people who have had a 12v fail.
Plenty of posts about 12v failures but no reports of actual causes. Some have had the 12v replaced but again no clear report about any load testing of the old battery or info from Hyundai about what info they could see.