I get this from time to time. Check you havent got loads of fluff in the USB port on your phone

 

Used to happen a lot with the wireless AA on my 2. Rebooting the phone seemed to sort it.

 

Plug the usb cable in and out of the car port a few times as the pins can oxidise after a while

 

Tried all cable fixes, but in the end we bought a new cable that now works.

 

Yeah,that's normally the problem 👍

 

I've now tried four connectors and seen the same problem, which is usually associated with a bump in the road... Kia said they couldn't find a fault. I've tried my wife's phone as well, and it glitched a couple of times with that. I'll be taking it back to the dealers and insisting they fix it.

 

Whilst Kia has not formally admitted it, there is clearly a problem with the USB data port in the new Niro (all types, not just EV).

It is prone to disconnects for Android Auto but also for audio playback from USB stick.

The problem appears to be partly related to bumps from the road, partly from sideways movement going around roundabouts, but is also affected by temperature and humidity within the cabin.

I spoke with the Service Manager at my dealership and they asked me to keep an eye on it. It's been intermittently bad, and sometimes completely unusable.

What was interesting was he said they had customer complaints about the USB not just for the new Niro (all types), but also for the new Sportage. Suggesting they have a bigger issue on their hands, which as I say they don't seem to have owned up to yet...

 

Whilst Kia has not formally admitted it, there is clearly a problem with the USB data port in the new Niro (all types, not just EV).

It is prone to disconnects for Android Auto but also for audio playback from USB stick.

The problem appears to be partly related to bumps from the road, partly from sideways movement going around roundabouts, but is also affected by temperature and humidity within the cabin.

I spoke with the Service Manager at my dealership and they asked me to keep an eye on it. It's been intermittently bad, and sometimes completely unusable.

What was interesting was he said they had customer complaints about the USB not just for the new Niro (all types), but also for the new Sportage. Suggesting they have a bigger issue on their hands, which as I say they don't seem to have owned up to yet...

Happens on Sportage and Hyundai Ioniq in my experience.

 

Try resetting the infotainment system by sticking a pen in the reset hole next to the volume knob. Normally clears any anomalies