Tesla will arrange recovery to the nearest service station in the event of a (probable) warranty issue. If the place is shut, I think they just dump it outside. You have to find your own way home.

Tyre issues are also hit and miss, they may do the above, up to something like 50 miles, but again, have the problem at 10pm on Sat and it’s Monday before anyone will look at it. They may also say no, it’s accident damage if its from say hitting a pothole.

I therefore think it comes down to how risk adverse you are. The safest route is have 3rd party relay cover, the next is be prepared to get your credit card out if Tesla are a problem if you hav3 a basic cover with sa6 your bank account, the most risky is rely on Tesla without any means to bail yourself out if needed.

For what it’s worth, in the UK I do the middle option, rely on Tesla and be prepared to top up my bank account cover if the worst happens. When I toured Europe I took at full cover.

 

I have separate cover with Start Rescue. Tesla only seem to cover if a warranty issue, and my car is out of basic warranty. I thought it safer just to pay for my own cover.

 

Is the price generally the same as standard breakdown cover for cars?

 

I have read these posts with some surprise. One of the 'reasons' that I used to convince my wife that we could afford a Tesla was that it included (almost all) breakdown coverage that we might conceivably need during the next few years. In the past, apart from our introduction to EVs (I bought a Hyundai Kona in 2021 - which I loved), we had always used formal breakdown cover. With Tesla boasting about their apparent breakdown inclusion I felt that such cover was not a necessary additional expense. Now I see it may be different.

Lawrence

 

It was a surprise back in the day for me too. I’d had BMWs before and they even happily arranged recovery across the country, over night, when I got a flat tyre. What’s more the car comes with run flats and I’d changed them for non run flats.. so arguably not even to spec. If the car was in warranty you had pretty comprehensive cover. Tesla on the other hand appear to do the bare minimum. It’s the weird paradox where they”ll send a ranger to your home to do something relatively trivial like fit a £7 part, but they struggle to help you in a genuine emergency.

 

I knew it is limited because I have read below. Hence I have RAC breakdown cover from my bank account package too.

https://digitalassets.tesla.com/tesla-contents/image/upload/roadside-assistance-policy-en-gb.pdf

 

Considering how carefully I usually check clauses etc, I am surprised that I missed this one. Thank you nabrU.

Lawrence H