So is it all finished or does he have to come back? What a shame!

 

He has to come back. Or more accurately another contractor they send does.

 

Nightmare, it doesn't give you confidence does it? I hope its commissioned soon and all this is a distant memory for you.

 

How has it been left?

Is there power to it and any lights on?

This could be as easy as calling podPoint installers number to register the device to you

 

I believe it's all wired up but hasn't been fully tested and when the guy tried, it wasn't drawing a load. After testing, it needs commissioning, which could well just involve calling PodPoint like you say, but I wasn't left a certificate or anything. An installation in the rain and darkush light, by an electrician new to PodPoint, who wouldn't position it where I wanted as he couldn't be bothered cabling an extra 60cm along the wall, doesn't give me confidence. I've not contacted the allegedly reputable installation agency, as I'm giving them rope to hang themselves and so far have heard nothing. Fingers crossed all works out well in the end.

 

Just check that they haven't claimed the OZEV grant yet but are going to resolve everything before it's withdrawn.

 

I've got a feeling they've claimed it, and by hook or by crook I'll push for it to be resolved by mid January the latest!

 

Oh dear. They said they would send another guy today to fix, test and commission it, but after I waited around all afternoon they rang to say sorry, he'll be round in 10 days.

Meanwhile, I parked front ways in, unlike reversing like I usually do because we live on a busy road, and not even my 5m cable fits, because the original guy couldn't be arsed to wire it along the wall and put it where his drill exited. Hopefully a 10m cable will still be OK after reversing in once, IF, the damn PodPoint is eventually working. Pffffff....

 

Oh dear, sorry to hear. I personally had an installation around Storm Arwen. Luckily we had just missed the worse of it. We used Impra Charge. If they havent set up the dipswitch settings right then that would occur the power issue. Also they need to commission it for you to be able to use smart charging. I'd contact PodPoint directly as they are installing there products, you think they'd want quality for sure.