I see this is only an hour old.
Did you post the same comment elsewhere or is there another clunker?

Gaz

 

Nope, not posted elsewhere.

 

I get something similar, which in my case is most lilkely the charging cable. I also had a noise on the Captur loan car and the was the rear seat belts, so I clicked them in rather than left hanging.

 

Yes, same here, boot and cable compartment are empty. I don't find it too annoying (esp compared to my previous VW which was full of irritating noises) but it'd be great if anyone finds an easy fix!

 

This chap mentions rear end clunk… forum member by any chance?

 

yes i get it too.. i also get it if pull off quick... i not worked out where it comes from yet

 

trial and error with clunk/knock noises...probably worth carrying some thin kitchen sponges, and strategically place them and see if there is any improvement. I get the clunk but it hasnt annoyed me enough yet to do any diagnosis....

 

I too get this noise and have emptied the boot and removed the air pump, towing hook and seal can - the noise is still there.

 

ive asked for the clunk to be looked at while the car is in for the alarm install attempt v2.

 

Had a trip out over the weekend, it sounds like it might be the suspension. Doesn't happen every time, and isn't that loud but it's definitely there.

 

I get a clunk from the rear in my loaner, which in my case is the parcel shelf. May not be the same clunk as you get though

 

It's difficult to tell when driving, it could well be the parcel shelf although it seems secure when stationary. I'll try and get the missus to drive while I sit in the back and try and get a better idea of where it's coming from.

 

I've heard the odd clunk, on potholes or bumps, sounds like it's coming from the rear suspension (side that hits the bump)

 

I had a Techno with me and all the crap from the hidden compartments has been thrown into the cable trough.
No clunks si far but will be putting dom air in tyres tomorrow as not onevtyre is correct and I find it difficult to understand how people can drive it like that and not know.

Need to do a few miles so will listen out.

Gaz

 

Bristol Street Motors have said, that Renault know of the Clunk issue (i have this in writing) and that Renault are investigating and have suggested that dealers should not replace any parts until Renault have concluded their investigation. Renault have said that this is not a safety related issue. Make of that what you will!!

 

Put the seat backs down, test.

Gaz

 

The other day I had to take a large bag of green waste for recycling. the bag was so big it filled the boot area and I had to take the parcel shelf out. I discovered the cords that connect the shelf to the hatch, are elasticated. I wonder if this shelf moves because of the elastication. Just a thought. Perhaps we should drive without the shelf to see if we still have a cluck.

 

Has anybody had anything back from Renault on this? I mentioned it to my dealer (not a great dealer so far) and was told Renault is looking at it BUT I suspect they are not planning to fix it just address it on future cars along with loads of the missing software features on the UK cars.

 

The car was in the dealer yesterday for the Alarm and Clunk. The alarm issue is not resolved, been told to monitor it and count the number of beeps when I turn it off. Watch this space.

Clunk - was shown a communication from Renault saying not to fix or replace any parts. They are in the process of designing and manufacturing new 'bump stops' which will be replaced at a future service recall event.

 

Clunk - was shown a communication from Renault saying not to fix or replace any parts. They are in the process of designing and manufacturing new 'bump stops' which will be replaced at a future service recall event.

Thanks for the update - will be interesting to see if my dealer comes up with the same response when they look at mine in a couple of weeks.

Either way, nice to know a recall is coming.

 

I'll let them pick my car up with 5% battery and no f^◇■|♧g charge cable, see how they like it.

Gaz

 

Well if they replace and fit bump stop as quickly as my mat replacement, I will have sold the car by then.

I love the car, but Renault Customer Care is sadly lacking, certainly from my perspective.

 

Well if they replace and fit bump stop as qiuckly as my mat replacement, I will have sold the car by then.

I love the car, but Renault Customer Care is sadly lacking, certainly from my perspective.

I'm going to be taking ownership of a new Mégane in a couple of weeks, having just sold my Hyundai Ioniq 5 back to the dealer due to it being off the road since the middle of January and taking them six weeks just to diagnose the fault.

Both they and Hyundai think this is perfectly acceptable and have said no compensation is warranted, so personally, I'll take Renault's customer service at this point!

 

Car was in at the dealers today. Not much to report, they confirmed they could hear the noise on the test drive, but couldn't replicate it in the workshop. They suspect that it's the suspension stops, but apparently Renault need more details so it'll have to go back in for a couple of days for further investigation. Courtesy car will be provided.

I've noticed that as the weather is getting warmer, I'm hearing the noise less often (although it does still occur). I wonder if whatever is "clunking" is made of a temperature sensitive material?

 

I understood it was now an agreed issue that the bumpstops are no good, need to be replaced and a recall is on its way.

Gaz

 

We can but hope.

 

Apparently, my car is going back in, in May, headlight issue, bump stop fix and maybe mats.

 

No bump stock fix, yet, it is being worked on, I checked yesterday.

 

Well, we're back to "hope" then again.

 

i managed to stop my boot making the clunk sound.. I found that you can adjust the boot stops by turning them. I put a bit of Vaseline on the boot stops and kept turning the stops out until they marked the other one.. this seem to stop the sound for me.

 

Interesting! I adjusted mine earlier this afternoon (just one "click" seemed to do it) and the boot does seem to show a little less freedom of movement when it's closed. Was out driving for an hour or so and didn't notice the clunk, but I didn't really come across any clunk-inducing bits of road - will test further but 🤞

 

Has anyone got any update on the bump stop fix? Mine was in on Friday and was told that they had looked at the car on the ramp, couldn't see anything and to see "how it goes"........well it goes just the same and clunks when coming off of speed humps. I was wondering if there was any sort of code or similar I can take to the dealer, or do you think it is better to ring Renault direct and hope for the best? I live on an estate where I have to drive over around ten speed bumps in either direction, so its a bit of an annoyance on a car just a few weeks old. Thanks in advance