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eJumpy Preconditioning

3.6K views 3 replies 2 participants last post by  Shiny  
#1 ·
Anyone using the Citroen eRemote app for temperature preconditioning?

Apparently it should heat to 21 degrees. I activated it using the app (whilst plugged in @ 3.6kWh). The vans switched on, but no heat was produced. No increase in temp at all.
 
#2 ·
I've used the identical (except for the skin) Vauxhall app to precondition my Vivaro and Corsa. They're pleasantly warm in winter, and pleasantly cool in summer. The temperature that Stellantis chose, which you can't change, seems ideal.

I always leave them in Standard mode, because Eco stops the climate control from working, and by pressing the accelerator all the way down, then a bit further, you can access the full 134bhp, so Sport (or Power) mode is pointless. What mode do you use? It might not work in Eco. Also, are you sure it isn't just heating slowly? How long did you leave it before checking? It takes about 30 minutes.
 
#3 ·
Hi, This information is quite useful but is hard to find. https://citroen.my-customerportal.c...itroen/s/article/What-is-Remote-Control-e-Remote-Control-citroen?language=en_GB

It was zero degrees outside. There was frost on the windscreen. I sat in the van and locked the doors with the key fob remote.
Van was plugged in and charging. I clicked activate on the APP.

1) The charging stopped
2) The fans started
3) I sat and felt the air coming out for around 30 mins
4) The app changed to "complete"
5) Fans stopped, and charging resumed

Still frost on windscreen and I could still see my breath inside the van.

I tried a few days later. And got a message saying that the van haven't been moved for 10 mins in the last 7 days. So not possible.



Remote heating and cooling
This function allows you to warm or cool the vehicle to an optimal temperature before starting your journey. You don't have to set a temperature yourself, as e-Remote Control will always aim for a comfortable temperature of 21°C.

General conditions of use

If you use this function while charging, the vehicle will be ready for use at a comfortable temperature and with full range.

When you program the pre-conditioning, the system starts between 30 and 45 minutes before the chosen time in order to be certain that your vehicle reaches a comfortable temperature, and remains active until 10 minutes later. It is therefore the time at which you will use your vehicle that must be programmed.

Depending on your vehicle’s equipment, you can also, from the touch screen of your connected navigation system, program the charging time via the "Charge" page of the "ELECTRICAL" menu and program the pre-conditioning times in the " OPTIONS” on the “AIR CONDITIONING” page.

The first activation of the remote pre-conditioning feature will only take place if there are at least 45 minutes between the time you define this programming and the time chosen to start.
Once you have programmed a remote pre-conditioning, the instructions are stored in the vehicle and will apply even if the vehicle is outside the coverage area.

The doors and trunk must be locked. If you unlock the vehicle during pre-conditioning, it will stop after 1 minute.

The charge orders requested while pre-conditioning is active will be taken into account by the vehicle and will be launched when the pre-conditioning is stopped. Warning: an information message may be displayed on the application.

Special conditions for plug-in hybrid vehicles

Initiating remote pre-conditioning will interrupt the charging of your vehicle if it is in progress. Charging will resume at the end of this programming if the terminal does not prohibit it. If the battery level is below 20% and the vehicle is not charging, the pre-conditioning function is not available/active.

Special conditions for electric vehicles

While fast charging, there is no limitation on the simultaneous operation of pre-conditioning and vehicle charging. However, while trickle charging, the outside temperature is a condition:

  • Between 5 and 35°, pre-conditioning and charging can work at the same time
  • The launch of a remote pre-conditioning program will interrupt the charging of your vehicle if it is in progress. It will resume at the end of this programming.

If the battery level is below 50%, the pre-conditioning function is not available/active.