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Eon Next Offer a Heat Pump tariff @ 20.7p day, 17.47p peak 36.33p!

738 views 12 replies 6 participants last post by  TakeNobodysWordForIt  
#1 ·
Yet another googly thrown, for those of us who use heat pumps and have high consumption over the winter Eon Next have just announced a new tariff. I took it upon myself to point out a mistake on their web site and suggest 4-5 hours at a rate for EV charging would be very helpful.

I don't see a problem in shifting not just car charging but the hot water and legionella cycles to the wee small hours?

 
#3 ·
I went so far as to 'apply', I am already an Eon customer and that gets them to phone me to discuss the tariff! That seems worthwhile because I can bend their ears over the need to have a mixed EV heat pump tariff. I am fully supportive of a tariff that makes me switch stuff off at 'tea time' ours is a reasonably well insulated house, built in 1984 but with a big kitchen extension (8x10 m) with UFH. The UFH will keep the cold at bay during the peak time. As time goes on the tea time boost in demand might get bigger as people switch from gas and for those living in less efficient homes, a rolling switch off of heat pumps should be the way forward. Those of us born in the 1940s remember rolling power cuts in our childhood and that was before Arthur Scargill took Ted Heath to the cleaners. I was writing Girocheques by candle light in the 3 day week.
 
#4 ·
Born in the 1950’s and remember going to work with power cuts torches and some gas lighting ah the good days

I am considering try Eon for a heat pump quote but after all the disappointment with octopus teams and living in a small house with potential need of noise consent application it puts me off. That plus £4k + for heat pump or £2k + for a gas boiler

The other thing is on my second roll of no smart meter data relying on a none functional metering system that costs a good chunk more to run car or heat pump if said meter is not working is very off putting. On this forum it’s hard to miss that members get annoyed when something goes wrong the regulator ofgem are a waste of space
 
#12 ·
Born in the 1950’s and remember going to work with power cuts torches and some gas lighting ah the good days

I am considering try Eon for a heat pump quote but after all the disappointment with octopus teams and living in a small house with potential need of noise consent application it puts me off. That plus £4k + for heat pump or £2k + for a gas boiler

The other thing is on my second roll of no smart meter data relying on a none functional metering system that costs a good chunk more to run car or heat pump if said meter is not working is very off putting. On this forum it’s hard to miss that members get annoyed when something goes wrong the regulator ofgem are a waste of space
The lack of smart metering is bad at this point. It really ought to be sortable unless you live in the most remote of places. The Borders may not have a massive population but it isn't what I would think of as remote! The heat pump tariff Eon are offering would make sense if you were comparing gas heating to electric. Switching off the heat pump between 16:00 and 19:00 would give you an average cost of about 19p a kWh which when using a heat pump with a COP of 4 gives you a running cost of better than 5p a kWh. The cheaper hours would coincide with the times when the heat pump would be working harder and consuming more power.
The dilemma of putting a heat pump into a smaller home where gas consumption is not particularly high ought to be made easier. The problem with the heat pump install is that there is a lot of electrical work needed which costs the same regardless of size of the install. But getting rid of gas from the house saves 35p a day standing charge, this will only get bigger as time goes on, and annual servicing isn't required. All told that should save ~ £180 a year. Heat pumps don't need servicing, an AHSP has a sealed compressor system which ought to be good for 15-20 years. How often do you get your fridge serviced? The water side might require the filter checking every few years, mine has got blocked from crap from old radiators, I am contemplating ripping them all out and replacing them with new bigger ones. Only one was replaced for the heat pump install but I noticed last December that our lounge was only reaching 18 degrees when it was minus 5 outside. Radiators were in short supply and expensive when my heat pump was installed but I could get single panel radiators swapped for doubles and 3 radiators in the lounge and dining room swapped for longer ones. It would be a day's work for 2 guys and allow my system to use the 14 kW heat pump to full advantage, it rarely works harder than 9 kW.
 
#5 ·
Why do I have to sign up with eon before they’ll even show me the unit rates and standing charge?

As someone who’s never had an energy bill before (off grid at one place, prepayment at the other) - surely this sort of marketing should be banned? Just show me the rates already.
 
#6 ·
Why do I have to sign up with eon before they’ll even show me the unit rates and standing charge?
Towards the bottom of the page it lists the prices and time bands.

The over-night rate of 17.47p/kWh looks quite expensive compared to what it will actually be costing in that time period, this is close to the Economy 7 time band, wholesale prices and grid charges are generally lower so you'd expect a lower unit rate overnight.
 
#8 ·
What am I looking at, here?

Image


Is this what passes for a good deal, these days?

Is this Labour's 'affordable energy' promise?
 
#9 ·
Without direct reference to these prices it's similar to over priced goods at a car boot sale. Someone will come along and buy it without giving it the amount of thought that it needs. Some people just don't do, or don't know how to do price/value comparisons so what's to lose if they can get some punters to sign up to a tariff like this. Then at the very least they are on the hook for exit fees if they have buyer's regret later on.
 
#10 ·
My dad was a bit of a delboy character, always dragging me round boot sales when I was young - favourite phrase when presented with overpriced merchandise - ‘well if someone offers you that for it then I’d take it’

Always made me laugh.
 
#11 ·
If you are a low mileage driver the Eon heat pump tariff might make sense. But I will get them to phone me to get a dialogue going that it isn't good enough. There must be thousands of early EV adopters who are also heat pump users. And we need a hybrid tariff. I switched to Eon in February because Octopus pissed me off with the promise of extra charging slots that never appeared with IoG. My present tariff with Eon offers 7 hours at 6.7p overnight, that is cheaper than Octopus by a wide margin by it being cheap in the time up to 07:00 when my heating is working hard, and my average price per unit has been in the mid to low teens but I was away in NZ during Feb-April and ran the heat pump at night only when there was frost around. This coming winter I will be spending less time away and I am keeping my options open for when the present tariff renews.
@Pmholling writes about the overhead costs built into the tariffs and I don't pretend to have the detailed understanding that he has. But there is obviously a huge incentive to get consumers to use power overnight and not use it at 16:00 - 19:00; there are overheads loaded by the present system which the retailers spread across their tariffs for most consumers. I am fully supportive of using energy when it is cheapest but I want my share of the benefit and it will become more important as wind energy starts to produce 60-70% of our power. We see that constraints are expensive, we pay for the same power twice at present but we are approaching the time when wind is turned off because it just produces more power than can be used. That might have happened last night when wind was producing ~ 18-20 GW, gas and nuclear were producing 7 GW which seems to be as low as NESO wants to go to avoid issues with a lack of inertia so we were exporting 5-6 GW. . As winter draws on we will use more power but we know that more wind power will be available. Demand has started to rise but renewable generation is growing faster. This time next year we can expect 3 or more additional GW of big solar to be installed and 4-5 GW of wind to be connected. The price of electricity should fall, or not rise at the very least.
 
#13 ·
Fully agree with all of that. You just need to make sure the EV rate is not headline clickbait and the rest of the costs work out for your individual circumstances and unless you have detailed records of what you use and when you use it, it can be difficult to decide what is best. I think Hugo Pro can do the calculation but they dropped the free version earlier this year and I didn't need that facility. I'm sure there are others and some folks out there like me crunch it with detailed spreadsheets to check that we have the best option. I put EV charging reliabilty near the top of my list (simplicity is key here) so that can be a factor as well.