I used the new chargers at M4 Chieveley twice yesterday, on my Cardiff-Windsor-Cardiff trip.
I arrived expecting to use the app (having checked it worked fine for me 48hrs previously) to find the app's been updated, and now tells you the only way to pay is via contactless with a card - no problem. So 30p/kwh on the card - plug in, tap, start charging; press stop, unplug and go.
Downside of not being able to operate via the app - you cannot see how the charge is advancing, while sitting having a coffee in the services.
New machines easy to use. Two units, one has chademo/CCS, the other has two CCS cables.
Advertised charging speed up to 120Kw. On both occasions, even when the only vehicle drawing power, my Peugeot e2008 would not charge faster than around 1kw/min (I understand it should be able to achieve 100Kw).
Biggest issue is the layout. Two parking spaces, for the two machines, which are quite close together. Not a problem for my first visit, there was a Leaf on one unit, I took the other free one.
Second visit, an iPace on one machine, i3 on the other, but no physical way I could access another spare charging cable, unless I went off road and drove up the kerb and on the pavement behind the units. As the BMW was at 89%, I waited a couple of minutes until they set off, and took their spot.
While still charging, an eTron turned up. The iPace stopped charging, but had malfunctioned mid charge and its driver could not move it, so called recovery. Then a Merc EQC turned up. I vacated my spot for the eTron - for whom the cables were not long enough if he parked straight - and suggested to the EQC driver he might have to try the "on the pavement" route, if he wanted a charge anytime soon.
So great to have new units, but a quick fix would be longer charging cables and a revision to parking layout.......
I arrived expecting to use the app (having checked it worked fine for me 48hrs previously) to find the app's been updated, and now tells you the only way to pay is via contactless with a card - no problem. So 30p/kwh on the card - plug in, tap, start charging; press stop, unplug and go.
Downside of not being able to operate via the app - you cannot see how the charge is advancing, while sitting having a coffee in the services.
New machines easy to use. Two units, one has chademo/CCS, the other has two CCS cables.
Advertised charging speed up to 120Kw. On both occasions, even when the only vehicle drawing power, my Peugeot e2008 would not charge faster than around 1kw/min (I understand it should be able to achieve 100Kw).
Biggest issue is the layout. Two parking spaces, for the two machines, which are quite close together. Not a problem for my first visit, there was a Leaf on one unit, I took the other free one.
Second visit, an iPace on one machine, i3 on the other, but no physical way I could access another spare charging cable, unless I went off road and drove up the kerb and on the pavement behind the units. As the BMW was at 89%, I waited a couple of minutes until they set off, and took their spot.
While still charging, an eTron turned up. The iPace stopped charging, but had malfunctioned mid charge and its driver could not move it, so called recovery. Then a Merc EQC turned up. I vacated my spot for the eTron - for whom the cables were not long enough if he parked straight - and suggested to the EQC driver he might have to try the "on the pavement" route, if he wanted a charge anytime soon.
So great to have new units, but a quick fix would be longer charging cables and a revision to parking layout.......