Have a look at this.

 

Many thanks for that. I will have to register - have you tried any updates? It's a pitty they can't enable open source mapping with something like open street map. I update all my garmins that way

 

No, only looked into it briefly. No doubt you could update the SatNav yourself from this site but I assume the MG annual service will take care of that. Best confirm that though!

I have Sygic Car Navigation on the iPhone. It runs well via CarPlay and the app itself is updated quite regularly. It does not have EV charge points POIs as yet but I have requested that and the Sygic team are looking into it.

 

No doubt you could update the SatNav yourself

I went onto the site and registered, where it then prompts you to download Naviextras Toolbox. When you run Naviextras Toolbox it says:

"If you have a portable navigation device, please switch it on and connect it to your computer via a USB cable. If you have a built-in navigation system, first create a fingerprint. Then remove your vehicle's data carrier (e.g. USB key or SD card) and insert it into your computer. Naviextras Toolbox will automatically detect your device."

I don't remember seeing the option in the MG to create a fingerprint? I will have to search for that some more. Can anyone shed light on creating a fingerprint?

 

Looks very similar to the Mazda Toolbox.

 

Anyone with a ZS EV tried this site yet? Can you update your car?

 

I have down loaded the tool box, prepped my usb stick and then down loaded the software.
Placed usb back into car and gets about 3/4 through and then the unit resets but has not updated.
I did see a message on the 4th try saying do you wish to update satnav but before I could hit the yes button the unit reset and rebooted but did not update.
I've given up now as its dark and i'm cold
I'll try again in the morning.

Allen

 

No ofense to you guys, but why would you want to spend time in updating the "crappy" satnav, when you can use real-time satnavs, like Waze using Android Auto or the equivalent Apple Play?

 

But that involves using data - I will stick to the free satnav in the car. As for crappy, that is subjective - I actually think it's quite good. Also what happens if your phone breaks?

 

I'll see your point, but what good is a satnav if it sends you though the most direct route, but is collapsed due traffic?
If the phone fails, you can still use the car satnav, anyway the updates in the UK roads are not that frequent, you should be OK for most of the 90% of the roads. And that is assuming they won't charge you for the updates ( which most manufactures do)

 

'll see your point, but what good is a satnav if it sends you though the most direct route, but is collapsed due traffic?

I get traffic updates over the radio and manually reroute if I have to. Plus there are Gramin units that offer updates over radio, so no need to use data on a phone.

 

Just got my MG (Netherlands). I'm having the same issue.

I have worked with NaviExtras many times. Usually it shows the updates that are actually updates. So if they pop-up, they are newer than what's in your car.

Mine has ZS11_EV_NAV_41.64_190813_R for software version. The one presented to me in NaviExtras is 2019 Q4. Going by the version number I would think my current map data is Q3-2019 (2019-08-13). So I would imagine the Q4 is in fact a newer version.

Still at about 70% the nav just reboots and goes on as if nothing happened.

 

I think that there is something wrong with the head-unit software. NO matter what I do the update process crashes after about two minutes. Conversation with NaviExtras (people who supply sat nav.software) left me running an update that rendered the sat nav broken. Still waiting for a fix before I go back to dealer

 

You can't put makeup on a turd but you can roll it in glitter

 

I get this far but when trying to update the maps I just get "Checking Files" for two minutes and the the head unit reboots. It is almost always after two minutes so I think this is an issue with the Head Unit software. The updating of the EV Charger locations works fine.

 

That's what happens to mine but I am assuming that seeing as my car was delivered to me at the end of January it already had the Q4 2019 update done. Hence why it quits after 2 mins as it cannot update what is already updated?
I could be wrong but that's my thinking, but it would be good to get a definite answer on this for future updates.

 

I only have a Mac. Naviextras toolbox is only a windows app...

 

Have you tried Parallels Desktop ?

 

I use Waze in my works van, find that it is pretty decent.

I have no data issues, so can anyone advise if this works well in the car?

 

Hi,

Works fine in the MG ZS EV using both Android Auto and CarPlay 👍

 

There is a Mac version. I can send you if you like as the one on the website isn’t 64 bit and doesn’t work on Catalina. You will need a usb3 memory stick for the update to work otherwise the head unit crashes before it can finish the update.

 

All the same to me. Used most of them over the years, all have good bits, all have annoying bits.

 

I have been looking at the MG Touch Naviextras page. It appears that there are two 'models' MG ZS EV Europe and MG ZS EV Western Europe (UK). I assume the correct one is the latter but would selecting the update for the former provide all charging points POIs etc for the UK?

Also are the updates a chargeable item? If they are will MG dealers give you a voucher or update code that can be redeemed to obtain the updates?

Anyone have any other information about the MG Touch Naviextras process and has actually performed an update?

 

To answer my own question .... successfully updated today to the latest Q4 2019 satnav release (I got my car before the latest release). What I did ...

1. Download the Mac OSX or Windows Naviextras Toolbox software (MG Naviextras link above) to your computer.
2. Registering an account on-line at MG Naviextras.
3. Format a 32gb USB flash drive as FAT32.
4. Plug the USB drive into the car's right hand USB port. Power on car.
5. Select Setup/System from Infotainment screen.
6. Select Update Navigation.
7. Appropriate files are then written to the USB drive following instructions on Infotainment screen.
8. Remove USB drive and plug into your computer.
9. Launch Naviextras Toolbox application.
10. Naviextras Toolbox displays MG ZS EV Western Europe (UK) as the installed software.
11. Any updates available are displayed. I saw that there was a FREE Q4 2019 update available.
12. Download it. It is installed it on the USB flash drive.
13. Eject the USB drive.
14. Put the USB drive back into the right hand USB port in the car. Power on car.
15. Select Setup/System again.
16. Select Update Navigation again.
17. Follow on screen instructions to install.
18. Exit back to tri-colour main infotainment screen.

NOTE: After install I powered off the car and on again. The infotainment screen would not switch on! To fix this if it happens, press and hold the infotainment screen on button until the screen goes blank. The system then reboots and works normally.

 

I was passing an MG dealership today (not the one when my car was sourced from, but theo ne where my Kia has been serviced fr the last five years, in Pennant Hills, NSW, Australia) and spoke with their resident MG expert - she advised that the first map update needs to be done using a USB pre-formatted with software supplied by MG, and also warned against trying any other way, as you might corrupt the head unit software (she used the technical term "fry") and the warranty won't cover getting that fixed.

I don't have a resolution yet but it's back to the deaership to get their service department to bring my mas up to date and supply a USB with my fingerprint on it, after which I can either do updates myself or ask that they do them as part of the service plan.

I will update ths forum with ny developments.

 

Best not try, just use Google or Apple maps.